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Discovery Bay Veterinary Clinic
- Veterinarians
- Discovery Bay, CA
About this business
Location details
14810 Hwy. 4, Ste A, Discovery Bay, CA, 94505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If there was a way to give 10 stars we would! We have put our dog and cats under the care of Discovery Bay Veterinarian for over 10 years. Our sweet dog, Gracie, suffered from diabetes for the last 2 years of her life and Dr. Dietrich worked hard to and did stabilize her so her quality of life was quite high. Dr. Dietrich was compassionate to us as well as Gracie. He advised us as to how to make the most of the rest of Gracie's life. When it came time to put Gracie down his empathy and kindness helped measurably to get us... read more
Business response:
Karla - Thank you so much for your thoughtful words. Losing a four-legged friend is extremely difficult so we greatly appreciate that you trusted Dr. Dietrich and the rest of our staff to help you through it. Gracie was a special friend to us too so it was only fit that she had a special donation put in her name. Your loyalty to us doesn't go unnoticed! Warm regards, the Discovery Bay team
Dr. Dietrich genuinely cares about my animals and is really accommodating. My dog actually LIKES going to his office! He obviously knows his stuff and is willing to go above and beyond for any animal in need. I would recommend him and his staff to anyone.
Business response:
Joshua S. - We greatly appreciate that you have taken the time to write such thoughtful words about Dr. Dietrich and the rest of the staff. We are so glad to hear that you had a positive experience and wish you and your four-legged friend all the best. Follow the link and "become a fan" of Discovery Bay on Facebook to hear about our latest events and promotions! We would also love to see a photo of your pet! Warm regards, the Discovery Bay team. http://www.facebook.com/pages/Discovery-Bay-Veterinary-Clinic/160553240640305
I have found all the staff at the clinic to be extrememly helpful and knowledgeable. If I have a question that the staff does not have an answer for, they are quick to find out for me and get back to me quickly. Our dogs have received wonderful and compassionate care from Dr Dietrich and his staff and I would not hesitate to take my animals there again. Thanks to Dr D our dog's back injury was treated correctly and he did not have to be put down as we feared. Wonderful wonderful clinic!
Business response:
Judy, Thank you for taking the time to review us on Yelp! We are happy to hear that you had such a good experience with our clinic and staff, and that your dog's surgery went well. Dr Dietrich and the rest of the staff greatly appreciate your encouraging words and hope to continue providing the best possible care for your furry loved one. Be sure to check out our Facebook page for clinic info and new specials! We'd love to see an updated photo of your dog, feel free to post it on our page! Warm regards, Discovery Bay htt... read more
Took my 9 yr old Himalayan nethie rabbit here last December after I noticed him rapidly losing weight, hair, and having some irritation in one eye. Dr. Gray chalked it up to old age and his eye irritation to be an eye infection. He told me otherwise he was fine. My rabbit did look fine afterwards and his eye cleared up with the eye drops Dr. Gray prescribed, but he still wasn't gaining weight despite me adding more nutritious foods to his diet. A week later, his condition took a turn for worse and I had to take him to the em... read more
Business response:
Hello Paula, we got a chance to review all the records regarding the two cases you mentioned. As we have not heard of these concerns directly, only on this platform, we are happy to respond here for you and the awareness of readers. For Ozy, we did note that your brought him to the emergency clinic 12 days after a physical exam was performed at our clinic. The ER records indicate Ozy was normal during this timespan (based on your communications with the ER clinic), until a very acute crisis that day. The eye infection and ... read more
I brought my kitty in to be spayed, a few days later she came down with a respiratory virus. Sneezing non stop, etc. I called the vet- they pawned it off as "allergies." All three of my young cats are fixed, have vaccinations, and are very pampered exclusively indoor cats. The next day my second cat (2yrs old) comes down with sneezing fits- but much worse and rapidly declines within 24hrs to having 105 fever and full respiratory distress. Discovery bay couldn't find the time to fit him in to be seen, and this was a Wednesda... read more
We recently moved to the area and came here with our two dogs. The people seemed friendly (at first), but that was the only redeeming quality about this vet. Everything else is horrible from the way they peddle expensive monthly health subscriptions (not pet insurance ) to their truly atrocious record keeping. I did try to like this vet and I gave them so many chances, but it's honestly impossible to bring your pets here if you value their health, safety, and don't want to be ripped off. I probably should have just left w... read more
Business response:
Hello Heather, as with most reviews that contain inaccuracies we like to respond and clarify for Yelp reviewers. As this review is lengthy we will simply address the concerns that were most easily decipherable. The expensive monthly plans that you mentioned are presented at examinations as an option to avoid large lump sum payments. These are in fact services at reduced costs, and less expensive than the traditional payment methods. Our data supports the savings our clients benefit from while on Wellness Plans. The bloodwork... read more
I feel the vets are good but they are kinda milking the whole covid thing with the locked doors and closed waiting room. Kinda cold and impersonal. Hell, Kaiser doesn't even do that.
Business response:
Hello Dan, we are thrilled that you like our DVM's! Regarding the hybrid curbside service, frankly, we couldn't agree more. We would love to go back to normal operations. Our cautious approach at present is based on a closure earlier this year attributed to an outside visitor who was positive, which in turn resulted in three staff members becoming positive. We had to close down for a week which resulted in about 140 pets that needed to be seen but were unable to as a result. As things trend for the better we will be revisiti... read more
The office staff gave my dog expired medication (the office manager claims it was a typo) I asked them to exchange it for current medication and they refused. When I got upset and asked them to have Dr. Grey call me he refused to leave him a message. So I said I will just wait outside to talk to him when he leaves the office he took it as a threat and refused my business going forward. Love the Dr's, but the office staff is very bad.
Business response:
Hello Annemarie. As is our normal practice, when an inaccurate review is posted publically we would like to clear up discrepancies. In this case the medication was not expired. This was verified with the pharmacy, through the purchase, receiving, placement, and processing the prescription itself. A picture of the label on the bottle used was also sent to you, at your request, to confirm it was not expired. The label you received was indeed simply a clerical error, which we remedied. Replacement of the medication would have b... read more
Two weeks ago we brought a stray cat here. They claimed that cat is healthy, and we need simply come back in two week with him. Which is today. Yesterday cats tip of the tail fell off. We came here cause we have an appointment. They refused so see us, since they were waiting for us only to get vaccinated and it's no vet to be seen until 5pm! We rushed in other clinic. Results: cats tail needs to be amputated because in this clinic no one noticed a broken tail two weeks ago when we found this poor thing on streets. Now its g... read more
Frequently asked questions about Discovery Bay Veterinary Clinic
How is Discovery Bay Veterinary Clinic rated?
Discovery Bay Veterinary Clinic has a 4.7 star rating with 567 reviews.
When is Discovery Bay Veterinary Clinic open?
Discovery Bay Veterinary Clinic is open now. It will close at 5:30 p.m.