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Dogtainers Brisbane
- Pet Services
- Eagle Farm, QLD
About this business
Your animal’s welfare – and your peace of mind – is our number one priority. Get in touch. Pets are part of the family and no family is complete unless your pet can relocate with you, in complete comfort, whether that’s domestically or internationally. Dogtainers offers a tailored solution for your pet’s travel needs, with over 40 years of experience delivering reliable pet transport across Australia and the world. Wherever you go, we’ll make sure that your pet follows.
Location details
36 Harvey St N, Eagle Farm, QLD, 4009, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:45 p.m. | |
| Tue | 7:30 a.m. to 6:45 p.m. | |
| Wed | 7:30 a.m. to 6:45 p.m. | |
| Thu | 7:30 a.m. to 6:45 p.m. | |
| Fri | 7:30 a.m. to 6:45 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Good service This is the second time I've used this service. First time everything was great, puppy arrived happy . Second time the water had tipped into his cage he was wet, had newsprint from wet newspaper on his, bum, tail and paws. Was soaking wet and shivering. It was a cold night. Soon warmer him up in a blanket and had heater going in car. He was fine once we got home. Booking staff are great. Recommended to my cousin, her dog flys with them this week.
Business response:
Hi Poopy, thanks for the feedback. Animal welfare is at the forefront of what we do so its concerning. Water bowls are normally only half full to ensure that the risk of spillage is minimized, so we will ensure all team members and the airline are reminded of the requirement to check this prior to loading. We are happy to hear that your pup arrived home and is settling in nicely. The Dogtainers Team.
they were so helpful juggling requirements with Covid 19 Lock downs I have used Dogtainers frequently and always get helpful booking staff. The prior to dropping off instructions are clear and concise, with helpful maps for drop off and pick up. Dogs not stressed when I have collected them.
Business response:
Hi Pauline, Thank you for the kind words. We work hard on arranging the safe and successful travel for our furry customers and its rewarding to hear from our happy customers. Thanks again. The Dogtainers Team
Provided me with peace of mind Alex and Rhi were so helpful. I was worried and have been quite ADD about ensuring everything is organized. They have both been kind and helpful. Cannot thank them enough.
Business response:
Thank you for the wonderful feedback for Alex and Rhe in our domestic team. They continue to work hard and find ways to help our customers get where they need to be together. Thanks again and stay safe. The Dogtainers Team
A wonderful experience The transporting of my two fur babies from Australia to Canada was a wonderful experience especially for anxious parents. The pre travel arrangements were handles efficiently and our manager was accessible whenever we needed. The transport turned up on time and we were kept up to date the whole time. The arrival in Canada was a happy event and the Canadian colleagues were on time and extremely pleasant. I would use Dogtainers again.
Business response:
Thank you for kind words for our exports team. Border closures and flight cancellations are making it difficult to move animals around internationally but our great team continue to find a way to get it done. Glad you are all home safe and sound together after such a journey. Stay safe. The Dogtainers Team
A Company that Cares Flawless, economical, friendly, superior service - even when I had to change dates at the last moment. Alicia, Tania, Heather and Lily were all awesome. No stress, no pain, incredible experience
Business response:
Hi Tony, Thanks for the vote of confidence in our domestic team. Happy to hear you and your new pup are together as a family. Enjoy every minute, the seem to grow up so fast. Stay safe The Dogtainers Team
Dogtainers Were Perfect We were distraught at the prospect of flying our beloved German Shepherd, Spencer from Brisbane to Perth, Western Australia. However right from the start our consultant Hollie Baker and then the whole team were faultless. The whole operation went smoothly and Spencer arrived safe and well. Highly recommended. Great job, well done. Joe and Shirley
Business response:
Hi Joe and Shirley, Thank you so much for this glowing review. Hollie is a rising star within our company, she works long and hard to make sure both owners and pets are safe and happy! We really appreciate the time taken to recommend us in this review. Stay safe The Dogtainers Team.
Dogtainers you rock From start to end was easy and informative only little thing would have loved update in Dubai but that’s not in Dogtainers control Dogs in uk now very happy sleeping
Business response:
Hi Sue, Thank you for the great feedback. We work hard to ensure that the process is as easy as possible for owners. We have also taken your suggestion into account regarding updates during Dubai transits. Stay safe The Dogtainers Team
Great Service Abounds at Dogtainers! As always, Dogtainers didn’t disappoint. The friendly staff and excellent service abounded. Thanks so much for getting my little girl girl to me safely. Thanks also goes to the office staff who make the process efficient and simple. Carmel
Business response:
Hi Carmel Thank you so much for your kind words and review. Our team work tirelessly to ensure the pets under our care are looked after and their owners are happy, and its lovely to see feed back from satisfied customers. Many thanks again Stay safe The Dogtainers Team
Prompt and efficeint Heather was nothing short of amazing from booking to check in crate hire and for the safe arrival of my Indy girl from Orange to Perth. Thankyou so much Heather and qantas
Business response:
Hi Ali, Thanks for your great feedback for Heather in our Brisbane office. We work hard to meet the expectations of our customers and its great to hear that we delivered on those expectations. We really appreciate the time taken to recommend us in this review. Stay safe. The Dogtainers Team.
Frequently asked questions about Dogtainers Brisbane
How is Dogtainers Brisbane rated?
Dogtainers Brisbane has a 5 star rating with 714 reviews.
When is Dogtainers Brisbane open?
Dogtainers Brisbane is open now. It will close at 6:45 p.m.