Domain Oakland's cover image

This profile has been claimed by the business owner or representative.

Domain Oakland

3.2

About this business

Location details

1389 Jefferson St, Oakland, CA, 94612, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 8:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
3.2478 reviews
Select a rating
Robert F.'s profile image
Robert F. 
rating
12 years ago

I have to lower my review to one star. The new management here is willfully dismissive of resident concerns. For example, the building alarms here go off at least once per week. They are incredibly loud and terrify children. There has never been a fire or an event to trigger the alarms. The reason why the go off is electronic but this issue has never been addressed by management. I have raised this issue on the internal building message board but management has now taken to removing any critical comments on the message board... read more

Business response:

Thank you for sharing your feedback with us. Your insights are invaluable as we strive to ensure the best possible experience for all our residents. This incident took place under prior management and we are pleased to announce that STYL Residential has taken over as the new property manager. With this transition, we are dedicated to maintaining and enhancing the quality of service and living experience for all residents. If there are any specific concerns or areas where you feel we can improve, please don't hesitate to re... read more

Robert B.'s profile image
Robert B. 
rating
13 years ago

So here is how you increase your quality-of-life luxury quotient... (This is why you pay a premium rent bill...) Move into an apartment that gets really hot because there is no airflow on the ground floor... Prop the door open to get some air... But then you live in a street level loft... Is that safe in Oakland? (someone just got stabbed against the building two weekends ago for example)... And everyone seems to be smoking chronic/cloves outside within smell-shot... And just in case they run out of smokable material--there... read more

damon d.'s profile image
damon d. 
rating
13 years ago

You can find a better place to live. The apartments are well appointed. But the place is not well maintained. There is no security. (No doorman or person on duty--strange for a "luxury" apartment building.) Thefts are commonplace. Packages are stolen. Alarms go off day and night several times a week. (Because there is no person on duty at night, they just blare on and on.) And they will charge you every fee they can think of and they are quite creative at that. 

Jason A.'s profile image
Jason A. 
rating
13 years ago

Have been living here for 9 months, on a 1 year lease. I'm planning to move-out in the summer, at the end of my lease, primarily due to Domain's plans to increase my rent "to market rates" (i.e. 10%, from $2,000 to $2,200) at the end of the term. Pro's * Clean, up-scale building in a convenient location * Close to 12th Street BART station and highways, as well as the Telegraph/Uptown and Jack London restaurant/bar scenes. * Tons of amenities: art gallery in the lobby, cafe with WiFi, well-ordered and secure mail room for pac... read more

Business response:

Thank you very much for sharing your positive feedback with us! We are excited to continue providing you with an unrivaled experience. - Pershante Hill, Property Manager Domain Oakland 

Really C.'s profile image
Really C. 
rating
13 years ago

After living here a year and having a less than positive move-out experience with these people, I'm downgrading the Domain from my last review. The heat finally got fixed (after I threatened to move and also called and complained to the Oakland City Council who had loaned Domain's developer $5 million to finish the abandoned apartment project). But halfway through my stay, the bathroom ceiling started to flood water at 2:00 a.m. in the morning. I mean it POURED water by the gallons - the sound woke me up. Although I called, ... read more

Business response:

Hi Really, I'm glad that you like the building and staff here at Domain. We work to be as responsive and genuine at all times. I am also glad that you have mentioned the heating issue. Unfortunately, there are several facets that go into correcting it, and so it isn't as simple as saying "Sure, we're doing this and we will be done tomorrow". In the meantime, we are offering to give affected residents space heaters, and credit a portion of your rent toward the PG&E bill while we work on the bigger issue. Also, PG&E was... read more

Donald S.'s profile image
Donald S. 
rating
13 years ago

Domain is a beautiful building, however, the area is extremely shady (e.g. at night expect lots of noise and annoyance from the transvestite prostitutes on 14th) and the building stuff has steadily decreased in quality since the building opened. On top of this the rents charged in the building are out of line with reality. I had a two bedroom apartment (with two bathrooms) that was visually appealing and large (1200 sf), however, given the dangerous and loud nature of the neighborhood and the average (at best) quality of the... read more

Business response:

Thank you for sharing your feedback with us. Your insights are invaluable as we strive to ensure the best possible experience for all our residents. This incident took place under prior management and we are pleased to announce that STYL Residential has taken over as the new property manager. With this transition, we are dedicated to maintaining and enhancing the quality of service and living experience for all residents. If there are any specific concerns or areas where you feel we can improve, please don't hesitate to re... read more

Isaak H.'s profile image
Isaak H. 
rating
13 years ago

I give it a five star based on my top requirements, which are: - cheaper then living in SF - proximity to BART - proximity to gym - proximity to downtown coffee shops, restaurants and bars (The Trappist!!!) Xtra's that make me feel lucky: - amenities that I use often (pool table, gym, free wi-fi lounges, sky lounge and nice outdoor areas for sunny days, areas, dog pee area, etc) - clean and modern design - free lattes - Beautiful walk to Bart every morning thru the Federal building - Having parties in the lounge instead of m... read more

Business response:

Thank you very much for your positive feedback! We strive to provide our residents with an exceptional living experience. Pershante Hill Property Manager, Domain Oakland 

Kim O.'s profile image
Kim O. 
rating
13 years ago

Would be zero stars if I could. Domain by Alta, managed by Riverstone Residential, advertises itself as luxury rentals. Well if you like to live with a leaky roof, black mold and fly infestation, then this is the luxury rental for you! We moved in last December and up until about 3 weeks ago, I may have given this place 2 stars. The apartments were freezing cold last winter. The heating units were super inefficient and the insulation in the building is very poor. I was paying more to heat an apt in N Cal last winter than wha... read more

Business response:

Thank you for sharing your feedback with us. Your insights are invaluable as we strive to ensure the best possible experience for all our residents. This incident took place under prior management and we are pleased to announce that STYL Residential has taken over as the new property manager. With this transition, we are dedicated to maintaining and enhancing the quality of service and living experience for all residents. Best, Pershante Hill, Property Manager Domain Oakland 

Jeff S.'s profile image
Jeff S. 
rating
13 years ago

Yelpers can refer to the review from my wife, Kim O., for most of my opinions and observations on the Domain by Alta leaky, moldy, fly-infested apartment and the criminal, deceitful and intimidating tactics used by Riverstone Residential Group, the property managers. Just for the record, I'll go over it all briefly again: Pros: Angel, Mike and Pablo, the maintenance crew, are all great men. Friendly, hardworking, and really seem like they want to fix your problems - but they have no authority to do so, and neither it seems... read more

Business response:

Thank you for sharing your feedback with us. Your insights are invaluable as we strive to ensure the best possible experience for all our residents. This incident took place under prior management and we are pleased to announce that STYL Residential has taken over as the new property manager. With this transition, we are dedicated to maintaining and enhancing the quality of service and living experience for all residents. Best, Pershante Hill, Property Manager Domain Oakland 

Frequently asked questions about Domain Oakland

How is Domain Oakland rated?

Domain Oakland has a 3.2 star rating with 478 reviews. 

When is Domain Oakland open?

Domain Oakland is open now. It will close at 6:00 p.m.