This profile has been claimed by the business owner or representative.
Domain Oakland
- Apartments
- Oakland, CA
About this business
Location details
1389 Jefferson St, Oakland, CA, 94612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 8:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I just moved out of Domain as my 13 month lease was up. Overall, I had a good experience during my time there. I originally chose Domain for two reasons: the location (can't beat the 15 minute commute to SF), and the pet policy. The building itself is relatively new and the units are pretty well maintained. I never used the common spaces and amenities, but it was nice knowing I had access to them if I wanted to use them. The office and maintenance staff were friendly and helpful whenever I had any issues, though towards the ... read more
Business response:
Thank you for sharing your comments. We really appreciate them
Have been living here for six months. The trash bill is insane - over $70 per month per unit. The property management group is not responding to our request to open the trash bill of the entire complex. A lot of people dump their furniture and do illegal dumping. Oh and also " sales tax" will be added to your rent and parking. Your overall rent will be Much more than what is advertised online.
Business response:
Seung H - Thank you for sharing your concerns. The trash billing for individual apartments is based on one amount divided equally among all occupied apartments. We have recently added an extra pick up. I expect that we will see a reduction in the trash that is left in the trash rooms. As with most communities,there will be additional fees for for pets parking, taxes etc. Our team will continue to discuss with prospects, and I'm happy to discuss these with your further. Mark Chatman, Community Director
I love this place. Sure it's not perfect, but which place is? In the grand scheme of things, it's pretty awesome. My husband and I have been here for 6 months. The staff is super friendly, the amenities (gym, bike repair shop, yoga studio, grill section, lounge, coffee lounge, etc etc) are great, it's close to Bart, close to uptown & Jack London. I'm probably missing some, but all this to say that we love it here. Sure the rent is on the high side, but you get a love great stuff with it. Did I mention the staff is great?! ;)... read more
Business response:
Melissa - Thank you for the comments. We really appreciate them.
I left Domain a few weeks ago after two years. The San Francisco commute is ideal and the property was always well maintained. Mid way through my tenancy management companies changed and there was some mediocre transition staff but the core staff for the new company is excellent. Most specifically Jennifer and Julia made me feel like the building was an extension of my home. They both were excellent in the balance of being warm, welcoming and professional. There was an older black gentlemen who handles maintenance who was al... read more
Business response:
Nathan - Thank you for the comments. We really appreciate them Mark Chatman, Community Director
It's been 65 days since I moved out of my apartment and after weeks of emailing and phone calls, Domain finally sent me a check for my security deposit. However, they neglected to include an itemized list of deductions, and after calling the office, I found out that they deducted a $135 dollar cleaning fee despite the fact that I left my apartment spotless. According to Julia Mendoza, via her supervisor, Jennifer McMurtrey, their policy is to charge all tenants a light ($135) cleaning fee at the least. If you have your a... read more
Business response:
Thank you for sharing your feedback with us. Your insights are invaluable as we strive to ensure the best possible experience for all our residents. This incident took place under prior management and we are pleased to announce that STYL Residential has taken over as the new property manager. With this transition, we are dedicated to maintaining and enhancing the quality of service and living experience for all residents. Best, Pershante Hill, Property Manager Domain Oakland
I read the Yelp reviews of Domain Oakland after submitting application and learned of the criminal activity occurring inside and around the property as well as its hidden service fees, heating, maintenance and management issues. So I withdrew my application within 12 hours of submitting it. Domain Oakland has refused to refund me the $45 application fee. Also, after 6 weeks, I still haven't received the $300 deposit that I gave to take an apartment off market, which is required before submitting an application. I was told th... read more
Business response:
Hello L.H. I am very sorry for the delay in getting your holding deposit back to you. The normal timeline for this should be within 21 days from your move out/cancellation and processing at the corporate level. I am glad we were able to obtain a local address to hopefully expedite this process. We understand your frustration and are doing everything we can to help the issue. Thank you for your patience and I hope that sometime in the future, we will get the opportunity to show you a different side of Domain than what you... read more
I absolutely love living here BUT - Trash is over $50 a month - that's insane on top of the already expensive rent - Only lived here 5 months and there is an entirely new management team in place - good food drink options but most stuff closes at 5 and on weekends so be prepared to walk/bike Pros - great location to bart and not far to lake Merritt - easy for me to sign lease/etc from out of state - nice building/apartments - Never too loud/noisy - feel safe
Business response:
Thank you very much for sharing your positive feedback with us and for having stayed at Domain Oakland! We were thrilled to have provided you with an unrivaled experience. - Pershante Hill, Property Manager
What? What jerk neighbors gave this place so few starts? We moved into this place in February of 2013. We had a friendly move-in experience, we got a great two-bedroom on the 4th floor overlooking Preservation park, so we always had an open green view with the bridges in the background. Management got weird right after we moved in. They were no longer friendly. We didn't understand why. Then we found out they were changing property managers. Well, thank goodness because they were no good. So the new team comes in. They seem ... read more
Business response:
Thank you very much for sharing your positive feedback with us and for having stayed at Domain Oakland! We were thrilled to have provided you with an unrivaled experience. - Pershante Hill, Property Manager
My true star rating is about 4.5. I love my place. My review today is really for the management who is always so accomodating and helpful. I am always amazed at Kelsey who is super responsive and willing to assist everytime I have spoken with her. My apartment itself is super modern and the amenities in the building can't be beat. You DO have to use street smarts and I would adivse staying away from 14th at night whenever possible. BUT for the convenience to the city, the great staff, amenities AND Yoga/meditation classes a... read more
Business response:
Thank you Jenna for taking the time to write this review. We are happy you enjoy living at Domain and we are always happy to help! I am very proud of our team and am happy to hear such wonderful feedback about them. If you ever need more assistance, or have any questions, feel free to contact us directly!
Frequently asked questions about Domain Oakland
How is Domain Oakland rated?
Domain Oakland has a 3.2 star rating with 453 reviews.
When is Domain Oakland open?
Domain Oakland is closed now. It will open tomorrow at 9:30 a.m.