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Domain Oakland

3.2

About this business

Location details

1389 Jefferson St, Oakland, CA, 94612, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 8:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
3.2460 reviews
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Jess L.'s profile image
Jess L. 
rating
11 years ago

To give the Domain one star is generous on my end (It was the only option). If you are looking to live at a place that is fair and lacks discrimination, then this is not the place for you. From the moment I walked in for information and to take a tour of the property, I knew I was not wanted. I am from out of town and my friend was taking me to prospective sites that she recommended I see for future residency. Upon walking into the lobby, I was taken back by its sleek and modern design. I was excited to see the rest of the p... read more

Business response:

Jessica, I'm very sorry to hear about the negative experiences you had here at Domain. We are committed to making our resident & prospect experience fantastic from beginning to end. I would appreciate an opportunity to further discuss this matter with you. Please feel free to contact me at (510) 444-6000 or e-mail: domain.cd@fpimgt.com. - Kelsey Danley Community Director 

Gerard C.'s profile image
Gerard C. 
rating
11 years ago

Short story - Been living here 2 years after moving from Houston, and we love it. The experience is what you make of it. Long Story - Fortunately, we have not had the same experiences as other that have left negative reviews. Maybe it will be different the day we move out, but until then everything has been great. We are generally easy going, patient, and tolerant. We understand the reality of living in an apartment in downtown Oakland. We haven't had many issues requiring maintenance. We don't have a great need for manageme... read more

Business response:

Gerard, thanks so much for your review! We're glad your household enjoys living here, and I appreciate your honesty on both sides of the story. We're still fine-tuning our cleaning schedules, and we've recently made some changes that you'll see take effect very soon. We've also stepped up enforcement of the trash cans being outside during the day, and we'd love for you to contact us regarding bins that don't seem to go inside or people you may see smoking on community property (my contact info is below). You're also welcome ... read more

Deppen W.'s profile image
Deppen W. 
rating
11 years ago

Domain worked out perfectly for me and I enjoyed my time there. I work in San Francisco and my commute was less than 25 minutes door to door to my office in SOMA on BART. In fact my commute time was less than my coworkers who live in the Marina, North Beach, and Richmond districts. For the price of a San Francisco studio I leased a 2bd/2ba luxury apartment in beautiful downtown Oakland. I frequently walked and biked to Jack London square for the farmers market, movie theater, and leisure time on the bay trail. But even close... read more

Business response:

Thank you very much for sharing your positive feedback with us! We are excited to continue providing you with an unrivaled experience. - Pershante Hill, Property Manager Domain Oakland 

Yolanda B.'s profile image
Yolanda B. 
rating
11 years ago

I lived at the Domain for one year before I bought a house. I decided to share my pros and cons with others who might consider living at the Domain. Pros: Great centralized location, easy access to Bart, restaurants and bars. You can walk through the federal building straight from Bart to the Domain up until 8:00 p.m. Amenities galore: great fully equipped exercise room, free Wi-Fi lounge area, pool table, yoga sessions and outdoor sitting areas. Nice new apartments with updated fixtures like the gas stove. Very little no... read more

Business response:

Thank you very much for sharing your positive feedback with us! We are excited to continue providing you with an unrivaled experience. - Pershante Hill, Property Manager Domain Oakland 

Crystal C.'s profile image
Crystal C. 
rating
11 years ago

I absolutely LOVEEE it here! I moved into the Domain May of 2012 from TX.I find it to be a relatively quiet community despite being downtown. Staff... property was sold recently.I was nervous about it but I gotta say the new staff has been superb! Super friendly,have added some great additions,they offer free pastries once a week and are always looking for suggestions to improve. Great amenities... serenity studio where weekly yoga classes are free to residents,a huge resident lounge w a full kitchen and tv (I've seen small ... read more

Business response:

Thank you for your 5-star review! Please let us know if we can do anything to improve your experience. - Pershante Hill, Property Manager Domain Oakland 

Matthew N.'s profile image
Matthew N. 
rating
12 years ago

My partner and I have lived in Domain for two years now. This weekend will be our last. To say that I'm sad to leave is an understatement. This place is absolutely fabulous! If you like a combination of modern finishes, and a warm and cozy atmosphere, then this is the place for you! Domain is ideally located in the charming area of Downtown Oakland. Bart is just a couple blocks away, as is a thriving & hip nightlife. It's the place to be! The neighborhood is also full of character, and the neighbors are a dream! You'll adore... read more

Business response:

Thank you very much for sharing your positive feedback with us! We are excited to continue providing you with an unrivaled experience. - Pershante Hill, Property Manager 

Stacey O.'s profile image
Stacey O. 
rating
12 years ago

I have been living at Domain since July 2011. In fact, I was the 2nd tenant to move into the complex. I've witnessed the construction, transacted with previous management/ownership, and seen it through its growth as well as the growing pains. First let me say, I really like living here. You can't ask for a better location, the grounds are nice, the staff is attentive, and I really dig my apartment. Now, that's not to say it's always been this positive. As mentioned, there was a previous reign that has recently changed hands ... read more

Business response:

Thank you very much for sharing your positive feedback with us! We are excited to continue providing you with an unrivaled experience. - Pershante Hill, Property Manager Domain Oakland 

Catherine A.'s profile image
Catherine A. 
rating
12 years ago

I recently moved into the Domain under it's new management team and this place is great! I appreciate the great customer service and professionalism from the office staff. They seem to go above and beyond any other apartment staff that I have experienced in the past. The maintenance crew is nice and friendly, I'm not waiting more that 24hrs for a response when there's problem... they are pretty on top of it. I'm very satisfied with my two bedroom apartment, when I moved in it was very clean and well kept. I'm on the 5th floo... read more

Business response:

Thank you very much for sharing your positive feedback with us! We are excited to continue providing you with an unrivaled experience. - Pershante Hill, Property Manager Domain Oakland 

Heather W.'s profile image
Heather W. 
rating
12 years ago

After living in the Domain for 2.5 months we decided to leave. They neglected to send us a rent bill with the full amount and charged us $100.00 overdue, which they also neglected to tell us all for .03 cents. Once they no longer let Julia or Brittany work with tenants it left Bonnie, Aja , and Fernando. The absolute worse service ever-so I thought . Then they sold the building to FPI management who then decides to make the rent $3200 dollars. Matthew and Meghan speak in circles and clearly try to misuse the landlord-tenant ... read more

Business response:

Heather, I'm sorry to hear about your negative experience at moveout, and during your stay here. We strive to provide the best experience possible for our residents, and I'm happy to discuss your specific situation in greater detail if you'd like to contact me directly. We feel we've made a lot of progress in turning the community around since we took over 7 short weeks ago, but if there's something we can be doing better, we're open to suggestions! I, of course, wish you good luck moving forward, and again, please feel free... read more

Frequently asked questions about Domain Oakland

How is Domain Oakland rated?

Domain Oakland has a 3.2 star rating with 460 reviews. 

When is Domain Oakland open?

Domain Oakland is closed now. It will open tomorrow at 9:00 a.m.