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Domain Oakland

3.2

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Location details

1389 Jefferson St, Oakland, CA, 94612, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 8:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
3.2478 reviews
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Catherine A.'s profile image
Catherine A. 
rating
12 years ago

I recently moved into the Domain under it's new management team and this place is great! I appreciate the great customer service and professionalism from the office staff. They seem to go above and beyond any other apartment staff that I have experienced in the past. The maintenance crew is nice and friendly, I'm not waiting more that 24hrs for a response when there's problem... they are pretty on top of it. I'm very satisfied with my two bedroom apartment, when I moved in it was very clean and well kept. I'm on the 5th floo... read more

Business response:

Thank you very much for sharing your positive feedback with us! We are excited to continue providing you with an unrivaled experience. - Pershante Hill, Property Manager Domain Oakland 

Heather W.'s profile image
Heather W. 
rating
12 years ago

After living in the Domain for 2.5 months we decided to leave. They neglected to send us a rent bill with the full amount and charged us $100.00 overdue, which they also neglected to tell us all for .03 cents. Once they no longer let Julia or Brittany work with tenants it left Bonnie, Aja , and Fernando. The absolute worse service ever-so I thought . Then they sold the building to FPI management who then decides to make the rent $3200 dollars. Matthew and Meghan speak in circles and clearly try to misuse the landlord-tenant ... read more

Business response:

Heather, I'm sorry to hear about your negative experience at moveout, and during your stay here. We strive to provide the best experience possible for our residents, and I'm happy to discuss your specific situation in greater detail if you'd like to contact me directly. We feel we've made a lot of progress in turning the community around since we took over 7 short weeks ago, but if there's something we can be doing better, we're open to suggestions! I, of course, wish you good luck moving forward, and again, please feel free... read more

Jamie-Lee S.'s profile image
Jamie-Lee S. 
rating
12 years ago

You don't get what you pay for at the Domain in Oakland. My husband and I lived here for a year and after evacuating the apartment every few weeks in the middle of the night because of fire alarms, we decided to call it quits. Yes, we had a yoga studio in the building, but we also had hookers on our corner, crazy bums outside, and the notorious fire alarms. The building underwent a change in management and I was hopeful that things would get better. They screwed us with our deposit by charging us rent for days that we did ... read more

Business response:

Jamie, I'm very sorry to hear about the negative experiences you had here. We are committed to making our resident experience fantastic; I'm sorry that we fell short. I'm happy to discuss and review your moveout statement if you'd like to contact me. Phone service issues that were out of our control were likely the reason you weren't able to get in touch with us. This was a very unusual and unfortunate symptom of this particular mangement transition. Regarding the fire alarms, another inherited challenge with resolution in... read more

Natala C.'s profile image
Natala C. 
rating
12 years ago

My job is taking me away from the area, so unfortunately I am ending lease at the Domain at the end of next month. (I'll update my review after my move out to share my experience with how that is handled) I've lived in the building for a year now. Here are my pro's and con's. Pro's: Location: Getting to and from BART is really easy, and very secure. Most of the time (unless it is after 11pm) you walk through the Government building, after walking through City Center which is well lit and has guards 24/7. I've never felt unsa... read more

Business response:

Thank you very much for sharing your positive feedback with us! We are excited to continue providing you with an unrivaled experience. - Pershante Hill, Property Manager Domain Oakland 

Victor S.'s profile image
Victor S. 
rating
12 years ago

The worst. Every good thing about these apartments is wiped away when the complete ineptitude of management and staff is factored in. I lived there for 1 year. Moved out on June 16, 2013, apartment C105. I'm still waiting for a refund for my initial deposit and it has been 3 MONTHS since move out. I'm beginning to doubt I'll ever get it back, which of course is illegal. And they've just changed ownership, so of course, new management has no idea what happened before they took over and is completely clueless and unwilling to ... read more

Business response:

Thank you for sharing your feedback with us. Your insights are invaluable as we strive to ensure the best possible experience for all our residents. This incident took place under prior management and we are pleased to announce that STYL Residential has taken over as the new property manager. With this transition, we are dedicated to maintaining and enhancing the quality of service and living experience for all residents. Pershante Hill, Property Manager 

Dave B.'s profile image
Dave B. 
rating
12 years ago

This building has fallen. I can proudly say at one point this apartment buildings was a fantastic place to live. It has in an instant fallen. The staff now left only cares about the bottom line and finding a huge profit. Safety, community and pride are no longer values of Domain. I was forced to move for many reason, the main reason was rent increase $1640 - $2100 and lost value in the amenities/location. I would recommend moving closer to Lake Merritt, Temescal, Berkeley or possible Jack London. If you are still here, live ... read more

Business response:

Thank you for sharing your feedback with us. Your insights are invaluable as we strive to ensure the best possible experience for all our residents. This incident took place under prior management and we are pleased to announce that STYL Residential has taken over as the new property manager. With this transition, we are dedicated to maintaining and enhancing the quality of service and living experience for all residents. Pershante Hill, Property Manager 

M M.'s profile image
M M. 
rating
12 years ago

Be warned: This place is going through MAJOR financial difficulties, and as a result, will pass it on to you. Not only will you have to deal with random fees and "accounting errors" from nearly a year ago, but they will nickle and dime you for everything you're worth upon move out. I am an owner of an apartment building in SF, so I'm well versed in tenant rights, but I feel bad for those who aren't... PS To those who complain about being charged for cleaning, that was your bad. They are required to clean, no matter how spotl... read more

Business response:

Thank you for sharing your feedback with us. Your insights are invaluable as we strive to ensure the best possible experience for all our residents. This incident took place under prior management and we are pleased to announce that STYL Residential has taken over as the new property manager. With this transition, we are dedicated to maintaining and enhancing the quality of service and living experience for all residents. Pershante Hill, Property Manager Domain Oakland 

Danilo D.'s profile image
Danilo D. 
rating
12 years ago

hello all, 2 months here well the apartment is nice , has a great kitchen , close to bart , you can get on the city in 15 . is feel safe here , even know the neighborhood is kind (*&*(^&*%&*%^ i pay $2030, a month ( i think with this amount i can get something better on lake merrit ) or jack london square - wahs and dryer is a + the girls on the office are helpful and really nice the building is new and very modern ! ++ look if you work all day like me on sf and just come home to cook , sleep , this is the perfect place , no... read more

Business response:

Thank you very much for sharing your positive feedback with us! We are excited to continue providing you with an unrivaled experience. - Pershante Hill, Property Manager Domain Oakland 

Sheli M.'s profile image
Sheli M. 
rating
12 years ago

This place is terrible. The fire alarm goes off at least once a month. We live a 5 minute walk away from the fire station, they take 15 minutes to get here. The staff here is horribly rude and can't be bothered to do their jobs. We have a resident community online forum, we are now censored so that only positive things appear on the forum. There are flies on every floor. Less than a year ago there was a fly infestation on the bottom floor and in open air areas, now they have made their way down the closed off hallways. Packa... read more

Business response:

Thank you for sharing your feedback with us. Your insights are invaluable as we strive to ensure the best possible experience for all our residents. This incident took place under prior management and we are pleased to announce that STYL Residential has taken over as the new property manager. With this transition, we are dedicated to maintaining and enhancing the quality of service and living experience for all residents. If there are any specific concerns or areas where you feel we can improve, please don't hesitate to re... read more

Frequently asked questions about Domain Oakland

How is Domain Oakland rated?

Domain Oakland has a 3.2 star rating with 478 reviews. 

When is Domain Oakland open?

Domain Oakland is open now. It will close at 6:00 p.m.