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740 E Lake Avenue, Watsonville, CA, 95076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I called the clinic a couple evenings ago about several questions and concerns about my dog. I thought my dog had to go to an emergency dog vet and called to ask about their emergency services. My dog's usual vet is in Santa Cruz. I lived over there for years and did not want to switch him over. I do occasionally call and ask them questions when I have concerns however, the reception girls are oftentimes come off as unfriendly and impatient. Although I feel like I am a bother to the receptionists when I call and ask question... read more
They are very patient with my scared dog who pees and needs a muzzle. I also appreciate they provide several quotes on prices. I feel like I have decision in the medical care provided. I left Capitola Vet because they made decisions that cost me a lot of money.
Dr Carpio and the staff at East Lake Animale Clinic are so good at what they do! We had been working closely with Dr Carpio in regards to the Health of our sweet Dog Bella, but in the end we had to put her at peace. Dr Carpio explain step by step what was going to happen, he did it with compassion and patience. Just wanted to Thank Dr. Carpio and the staff. Helping Bella move on and helping us understand the process......was greatly appreciated! The Hiura's
Business response:
Thank you for your kind words, Dolora! Please give extra love to your pet from us.
Dr. Carpio has been fair and reasonable with my two elderly poodles. I had been taking them to a practice that had retired and been looking for a vet I could trust again. The last vet, young Dr. Blom at Aptos Creekside Hospital, didn't order bloodwork or try antibiotics or cough syrup for my coughing dog and instead suggested surgery! Dr. Carpio rolled his eyes when he looked at the previous veterinarian's notes and said, quite reasonably, maybe do blood work and try an antibiotic before suggesting a lung biopsy. Can you ima... read more
Business response:
Welcome to the East Lake Animal Clinic family, Sam! Thank you for your kind words. We are happy that everything worked out for your furr babies. We are here if you need anything!
We had a good experience here. Called to get our puppies spayed and neutered and they got us in right away with no hassle. Did a good job and the follow up from Dr. Lee was really good. We would definitely go back.
Business response:
Thank you for your kind compliments, Steven! We love visits from you and your family and appreciate you trusting us with your pet's care.
East Lake Animal Clinic has an experienced veterinarian/surgeon in charge and he has done wonders for my three little Maltese dogs advising on their care. His staff and their manager have been helpful even though there was a surge of appointments since people are taking their pest more to the doctor's office during Covid. What won me over is they explain what they are going to do and why, share their advice and options, and follow though. My rule each day is dogs first and they have the same care in mind for all pets.
Business response:
Thank you for your kind words, Don! We are happy to help. Please give extra love to your pet from us.
Great service, fast and quality care. The only complaint is that you require masks and don't honor the fact that customers who are already vaccinated should be able to walk in without a mask. Other than that, wonderful veterinary care
Business response:
Thank you for the star rating, Jasmine. We are happy to hear that we could accommodate you quickly and with quality care. During these unprecedented times, it is difficult to appease everyone. Our goal is to keep everyone safe including our staff. As a team, we decided that this requirement was the safest for everyone. If you would like to discuss this more, we would be willing to explain more of our reasoning's behind this. Give us a call at (831)724-6391 and ask for our hospital manager.
The avian vet was really friendly answered my questions and was reassuring. However, it took forever to see her, to get the medication, and to pay. I would have been home earlier had I gone to her regular vet in Monterrey and would have paid less to also see a knowledge doctor.
Business response:
Javier, we know your time is valuable and can assure you we make every effort to see clients in a timely manner. We always try to communicate our wait times to the best of our ability. We appreciate you taking the time to reach out and are always open to feedback and suggestions.
I have been bringing my dog to East Lake Animal Clinic since he was a puppy in 2014. I have had a slew of different experiences at this clinic, both ok and bad. I brought him in yesterday for a yearly check up and I wasn't expecting an excellent veterinary experience due to our past interactions with this clinic but I was pleasantly surprised at how our visit went. We were brought in to an exam room which was nice since our dog is always nervous about coming in for visits. I felt as though both the vet and the vet tech were ... read more
Business response:
Thank you for sharing your review, Yves. We appreciate your continued effort to stay dedicated to our clinic. The qualities you described are the goals we strive to achieve for all of our clients. Please let us know if you experience any negative visits so that we can make a strong effort to correct them. On behalf of the staff, thank you for trusting us with your pets' care for years!
East Lake Animal Clinic has a 3.6 star rating with 454 reviews.
East Lake Animal Clinic is open now. It will close at 8:00 p.m.