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East Lake Animal Clinic

3.7

About this business

Location details

740 E Lake Avenue, Watsonville, CA, 95076, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.7479 reviews
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Lena K.'s profile image
Lena K. 
rating
16 years ago

Excellent place to take your pet!! I just picked up my baby Mysha aftere her surgery and the staff was excellent. they treat the animals great and before the surgery they worked with me to fit her in on the day I needed to take her in so I had a few days to spend with her before I went to work.. They were great at answering any questions I had and making suggestions. Not only were they great with my baby their prices are very reasonable. I was originally going to take her to Watsonville Aimal clinic (which the staff ... read more

Philip Henry V.'s profile image
Philip Henry V. 
rating
3 months ago

Very bad experience...paid for year supply of nextgard with that I got free heartworm exam....was told I would receive 6 months of nextgard now and rest after that was done... but when I went for the rest of prescription they claim I only paid for 1 six month supply...not true...only way to get free heartworm exam was to buy 12 month supply. I will no longer have them as my veterinarian. Good luck if you are dealing with Eastlake animal clinic 

Business response:

Thank you for sharing your feedback. We’re sorry to hear that you’re unhappy with your recent experience. Our team did explain the details of the promotion and the quantity of product purchased at the time of your visit, and we’ve reviewed your account to confirm that information was communicated accurately. We understand, however, that misunderstandings can still happen, and we’re always willing to walk through the details again to ensure everything is clear. If you’d like to discuss this further or have any remaining que... read more

Elena P.'s profile image
Elena P. 
rating
11 months ago

We took our dog of 16 years and made an appt to have her euthanized . This was not an easy decision for my family but as each day was worse than the last, it was time. However Chloe Eaton decided to prolong her life by two extra days and gave my family hope when there was none. She diagnosed our dog with "vertigo" and said she would get better on a couple of days. My dog was blind, deaf, had multiple strokes and was fading fast, how could she say it was curable? We brought our dog to East Lake Animal Clinic so she could kno... read more

Ben I.'s profile image
Ben I. 
rating
11 months ago

Prepare to be ripped off. They added line items on our bill that had nothing to due with the surgery, never even mentioned them and expected me to read through every line of the bill. During surgery I got a call that my dog had severe ear infections even though he was just checked out by them a week ago and he shows no signs of having any problem with his ears. When I asked why he didn't have an ear infection last week when I brought him in the Dr said he jumped around too much. Imagine that a hyper dog... Staff is young... read more

Cindy F.'s profile image
Cindy F. 
rating
a year ago

First I would give this vet a zero, but I can't., so one it is. I just took our lil dog in for an exam, no care and detail was taken. But an attitude was given. We educated ourselves before we decided to give them another try after receiving attitude many years ago. What a mistake waste of time and money. The young vet didn't like the questions I asked,. Our dog has a tumor, they recommend X-rays (almost $500), no bloodwork to actually see if her organs were ok to go under, then brought me a separate estimate for over $2000,... read more

michele G.'s profile image
michele G. 
rating
a year ago

Unfortunately this veterinary clinic was purchased by private equity. The vets are super young and very pretentious in their attitude. It's hard to know if they are giving good advice versus "upselling" their expensive services. Sadly so many human and now animal medical providers are moving to the private equity market which is bad for the patients involved. 

Steve D.'s profile image
Steve D. 
rating
a year ago

We've been taking our dog to East lake for many years. That ends today. The dog is 16 and unfortunately today was her time. We called the office and they said we could bring her in anytime, no appointment necessary. Family members drove from Salinas and Santa Cruz. When we arrived we were told we needed an appointment. Even though there was a vet available they were unable to help us and referred us to a vet in Santa Cruz. We all drove up to Santa Cruz Vet Hospital where they were very helpful and compassionate. Unbelievable... read more

Adriana C.'s profile image
Adriana C. 
rating
a year ago

This is a long overdue review but I thought I'd take some time to do my due diligence by asking my close friends along with others whom I also know that take their fur babies to Eastlake animal clinic. I came to the realization that it was NOT just me that had very poor experiences with the receptionist, Miriam. She is very unprofessional, extremely disrespectful, curses in front of customers and speaks as if she wasn't in a professional setting. This should be a major concern for her higher ups. Miriam being the first face ... read more

Xochi C.'s profile image
Xochi C. 
rating
a year ago

I brought my cat for a drop off and no one called me to pick her up, only for the consult and to give me an invoice. When I went to the clinic to pick up my cat after no call, I realized the vet was closed. Its Saturday morning, I am sitting in the parking lot of the vet trying to get my cat (who has never been alone her whole life) and the vet is closed until Monday. No one answers. This is so painful to me. I do not wish this upon anyone. I used to go to this place for years. I can't believe their service has gone down so ... read more

Frequently asked questions about East Lake Animal Clinic

How is East Lake Animal Clinic rated?

East Lake Animal Clinic has a 3.7 star rating with 479 reviews. 

When is East Lake Animal Clinic open?

East Lake Animal Clinic is closed now. It will open at 8:00 a.m.