East Ventura Animal Hospital

Rynn N. 

on Yelp

9 months ago

I have to add that I don't believe their other so called exotic vet knows what she's doing with guinea pigs. She couldn't examine one's teeth and said she had a cataract when she doesn't. Maybe she's good with rabbits or some other exotic animal, but not guinea pigs. I run a sanctuary and have picked up on a lot over the years. I'm not an expert, but I was uncomfortable with getting a bill with hardly anything checked and things ignored. I greatly missed Dr. Bloedel when he was on temporary leave and am glad he's back. 

Debra B. 

on Yelp

a year ago

I used this veterinary practice for approximately 5 years and was happy with the care my dog received until I needed to take him in for a problem he had after having his anal glands expressed. He was chewing his rear end and started scooting again. In addition he was very lethargic. When I called to see if I could bring him in I was told they couldn't see him for 2 weeks, but he would be put on a cancellation list. So much for emergency care! Will I be going back .... No way. I called another clinic and got him in with... read more

Laura C. 

on Yelp

2 years ago

I've been taking my guinea pigs here since 2009. The office staff used to be professional and empathetic. Not anymore. They are rude on the phone and in person and they do not take the care of small animals very seriously. While waiting to check out, I witnessed and elderly man, crying to office staff that his dog wasn't eating. The staff didn't even provide him with emergency vet info. They just told him to come back tomorrow. I started taking my dog here because of the history I had and because I loved Dr. Fowell (retired ... read more

Rob J. 

on Yelp

2 years ago

Do NOT take your Guinea Pigs here. They will misdiagnose which will ultimately lead to their death. We lost two under their care. I'm only leaving two stars because they're nice and I don't believe it to be intentional. They're just not properly educated to handle cavies. RIP Zero & Scraps. 

Jessica G. 

on Yelp

2 years ago

My puppy was extremely sick last night and because I didn't have the $95 to pay, they turned her down and offered to kill her. They are heartless and didn't care! My puppies a 4 month old husky pit, I love her like a child. What in the fuck is wrong with these people? 

Cimberli P. 

on Yelp

2 years ago

My review is based on their customer service and lack of professionalism. I did not attend this location. Timeline of events: I researched their business and followed the steps on their website to schedule an appointment (first available appt was 3 weeks out). I received an email from them confirming my appt. the next day. My appt was for a Monday morning. I received a voicemail at 4:38 pm on Friday evening (2 days before my scheduled appt) saying if I didn't call back by the next morning to provide my credit card informatio... read more

Nicole C. 

on Yelp

2 years ago

My mother has been taking our pets to East Ventura Animal Hospital for over 30 years. We used to see Dr. Fowell who was absolutely amazing, but has since retired. Unfortunately, recently we had an experience where one of our dogs was dying and we called to try and get her in to be seen and we were told that we could make an appointment for the following month. There wasn't an ounce of sympathy or any effort to try and get her seen by someone. So disappointing. My mom then asked to have the records of both of her dogs availab... read more

Tiny T. 

on Yelp

2 years ago

BEWARE; do NOT sign up for the paw plans. Once you do, all they care about is collecting their money. Brandon will threatens customers with sending them to collections if you miss a payment. It's all about the money and the profits and not about the health of your baby. Brandon has zero empathy, compassion and no basic human to human interaction skills. He is very confrontational and doesn't allow you to speak. He will make you feel stupid and like a liar, and worse part is that they are the liars. I was told I would be able... read more

Patricia H. 

on Yelp

2 years ago

After many many years and dogs with this vet hospital I'm angry snd disappointed. My 16 year old dog suffered either a stroke or seizure and I immediately drove her to their clinic only to be told they couldn't see her due to appointments booked that day snd doctors out to lunch! Had to drive across town to VMSG where she was treated well. They also told me they'd call if there was a cancellation the next day and or fit her in the day after that. Never got a call at all. I will never use this Veterinary hospital again.