East Ventura Animal Hospital

Jessica G. 

on Yelp

a year ago

My puppy was extremely sick last night and because I didn't have the $95 to pay, they turned her down and offered to kill her. They are heartless and didn't care! My puppies a 4 month old husky pit, I love her like a child. What in the fuck is wrong with these people? 

Cimberli P. 

on Yelp

a year ago

My review is based on their customer service and lack of professionalism. I did not attend this location. Timeline of events: I researched their business and followed the steps on their website to schedule an appointment (first available appt was 3 weeks out). I received an email from them confirming my appt. the next day. My appt was for a Monday morning. I received a voicemail at 4:38 pm on Friday evening (2 days before my scheduled appt) saying if I didn't call back by the next morning to provide my credit card informatio... read more

Nicole C. 

on Yelp

2 years ago

My mother has been taking our pets to East Ventura Animal Hospital for over 30 years. We used to see Dr. Fowell who was absolutely amazing, but has since retired. Unfortunately, recently we had an experience where one of our dogs was dying and we called to try and get her in to be seen and we were told that we could make an appointment for the following month. There wasn't an ounce of sympathy or any effort to try and get her seen by someone. So disappointing. My mom then asked to have the records of both of her dogs availab... read more

Tiny T. 

on Yelp

2 years ago

BEWARE; do NOT sign up for the paw plans. Once you do, all they care about is collecting their money. Brandon will threatens customers with sending them to collections if you miss a payment. It's all about the money and the profits and not about the health of your baby. Brandon has zero empathy, compassion and no basic human to human interaction skills. He is very confrontational and doesn't allow you to speak. He will make you feel stupid and like a liar, and worse part is that they are the liars. I was told I would be able... read more

Patricia H. 

on Yelp

2 years ago

After many many years and dogs with this vet hospital I'm angry snd disappointed. My 16 year old dog suffered either a stroke or seizure and I immediately drove her to their clinic only to be told they couldn't see her due to appointments booked that day snd doctors out to lunch! Had to drive across town to VMSG where she was treated well. They also told me they'd call if there was a cancellation the next day and or fit her in the day after that. Never got a call at all. I will never use this Veterinary hospital again. 

Kristyn T. 

on Yelp

2 years ago

The response of this company is not true. I called over 6 times and emailed and was told multiple times this was not possible. Your staffed refused to email or fax a prescription and said I must order through the site! Unreal that you guys would do this and be this dishonest. Trust me, there was no misunderstanding. I was very clear what I needed and you were very clear that I needed to pay an extra $20 to overnight a full case!!! Very dishonest company, DO NOT TRUST!! 

Richard D. 

on Yelp

3 years ago

I've become very disappointed in the "corporate" type care EVAH is offering. When my vet retired some six years ago, he turned his practice over to EVAH. The staff is friendly, but not very accommodating. My doggie has blood in her urine. I made an appointment, but it would be a week before they could see her.They offered to put me on the waiting list in case someone canceled. I was proactive and called every day slowly moving "up" on the list. After they closed on Saturday, I decided to take my dog to an emergency animal h... read more

Kim H. 

on Yelp

3 years ago

I would not even give the 1 star, but there is nothing lower. Years ago I lived on the east side of Ventura. I call EVAH and asked how much it would cost to get my toy poodle and cats teeth cleaned. They told me a price like $75 each. When I went to get my animals at the end of the day, they gave me a bill for $650! I was stunned! I said you gave me a price of $75 per animal when I asked. they said they "forgot" to include the price for putting the animals under to do the work. I never went back....until today. BIG mistake! ... read more

Alex C. 

on Yelp

3 years ago

Few items for low: 1. Waiting outside never seeing the Vet. You don't get to see vet and have to wait in hot parking lot. I communicate better face to face and of course they bill you like face to face - but you can't come inside and speak to Vet. But they will happily take my credit card. 2. Called 4 times, each time get voicemail and have not received call back; four calls over two weeks - no answer / no call back. Now I need to go elsewhere for flea meds / general care. 3. If you don't call back - I don't go back.