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10225 Telephone Road, Suite D, Ventura, CA, 93004, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 12:00 p.m. | |
Sun | Closed |
We were bummed to hear that Dr. Baker was no longer seeing patients. We (including our lab Bailey) have loved seeing him over the years. Our disappointment quickly vanished upon meeting Dr. Kelly. She is also amazing! We appreciated her thoroughness, candor, care, and professionalism. She gave us options for several conditions we were dealing with, but did not try to push any meds on our dog. Never a negative experience with anyone in the front office, techs, or doctors. We went to another local animal clinic when we firs... read more
We've been taking our dog and cats to EVAH for 10 years and the doc's are compassionate, understanding and real people. Everyone hopes that the day will never come when you'll have to euthanize a pet, but the vet there was very supportive and understanding when we had to do so. We've run the who gamit from spay and neuter to stitches and tick removal, all very professionally performed and no issues afterwards. The front end does get busy, but they are very helpful and compassionate as well. The only negative is that they a... read more
I have been going to the East Ventura Animal Hospital for 15+ years and I can truly say all the doctors are caring and very good. Dr. Fowell has been my vet for many of those 15 years and I have been very impressed with her caring and diagnostic abilities. With that said, all the doctors and staff make me feel my pet is part of their extended family and I wouldn't go anywhere else. Anthony Ventura
I have read the response from the veterinary clinic. I never once yelled at Brandon and upon leaving, he laughed at me so I turned around and told him don't you dare laugh. I feel his attitude was snarky and very unprofessional as well. As for the customer who said she'd been there over 20 years and watched Brandon and how professional he was I believe it was an exaggeration on her part as when I was there, she said she had been a customer for 15 years, not 20 and in no way was Brandon professional... he was sarcastic and ... read more
Business response:
We are so sorry for the loss of Luca. Losing a beloved family member is incredibly hard, and you have our deepest sympathy. Regarding your Paw Plan, the monthly payment helps spread the cost of preventive care over a year. Because discounted services were used at the time of enrollment, there can still be a balance even if a pet passes away before the plan term ends. This is well explained in the contract that was signed when Luca was signed up. We also want to address your recent visit. Another long-time client who witn... read more
In June took our very sick dog in for exam. One of the veterinarian assistance advised us to look into the insurance plan called paw plans. Knowing that we would need continuing care we signed up. That day we were charged for various procedures as well as the paw plan over $600.02 weeks later our dog stopped eating and drinking. We took him to an emergency pet hospital where they told us he had a mast cell tumor . Sadly, we had him put down. We miss him. The following Monday day we called the veterinarians office and let the... read more
Business response:
We are so sorry for the loss of Luca. Losing a beloved family member is incredibly hard, and you have our deepest sympathy. Regarding your Paw Plan, the monthly payment helps spread the cost of preventive care over a year. Because discounted services were used at the time of enrollment, there can still be a balance even if a pet passes away before the plan term ends. This is well explained in the contract that was signed when Luca was signed up. We also want to address your recent visit. Another long-time client who witn... read more
I have to add that I don't believe their other so called exotic vet knows what she's doing with guinea pigs. She couldn't examine one's teeth and said she had a cataract when she doesn't. Maybe she's good with rabbits or some other exotic animal, but not guinea pigs. I run a sanctuary and have picked up on a lot over the years. I'm not an expert, but I was uncomfortable with getting a bill with hardly anything checked and things ignored. I greatly missed Dr. Bloedel when he was on temporary leave and am glad he's back.
Business response:
We appreciate your feedback, Rynn. We will take your comments into consideration and strive to improve our services for small animals. If you have any further concerns, please don't hesitate to contact us at (805) 647-8430.
I used this veterinary practice for approximately 5 years and was happy with the care my dog received until I needed to take him in for a problem he had after having his anal glands expressed. He was chewing his rear end and started scooting again. In addition he was very lethargic. When I called to see if I could bring him in I was told they couldn't see him for 2 weeks, but he would be put on a cancellation list. So much for emergency care! Will I be going back .... No way. I called another clinic and got him in with... read more
I've been taking my guinea pigs here since 2009. The office staff used to be professional and empathetic. Not anymore. They are rude on the phone and in person and they do not take the care of small animals very seriously. While waiting to check out, I witnessed and elderly man, crying to office staff that his dog wasn't eating. The staff didn't even provide him with emergency vet info. They just told him to come back tomorrow. I started taking my dog here because of the history I had and because I loved Dr. Fowell (retired ... read more
Do NOT take your Guinea Pigs here. They will misdiagnose which will ultimately lead to their death. We lost two under their care. I'm only leaving two stars because they're nice and I don't believe it to be intentional. They're just not properly educated to handle cavies. RIP Zero & Scraps.
East Ventura Animal Hospital has a 4.6 star rating with 924 reviews.
East Ventura Animal Hospital is closed now. It will open at 9:00 a.m.