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Easy Auto Ship
- Transportation Services
- Boardman, OH
About this business
Location details
860 Boardman Canfield Rd, Boardman, OH, 44512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
For this review, I am conflicted because the most important thing (the car being shipped safely) was as advertised: A+ care and at a fair price. I am not sure how much East Auto Ship is able to control when it comes to the drivers they hire, however. The driver seemingly forgot to pick up the car, and then gave a false estimate of when the vehicle would be picked up. In the end the car was delivered on the estimated date, but the ordeal of continuously contacting the dealer, then the driver's dispatcher, and then Easy Auto S... read more
I should have known from the start. The price was outrageous, but I thought that meant that my Tesla would be in good hands. The car shipped from California to Florida and cost more than $2600 covered. Picked up on a Monday and promised on that Friday, then Saturday, then Sunday, then Monday, then Tuesday, and finally Wednesday at 5PM. The lack of commitment from the carrier was unbelievable. Literally no communication. This service was pathetic. I would not recommend these folks on a bet. If you could give NO STARS I would.... read more
Very poor service and try to avoid this shipping company! My vehicle was picked two days later after schedule pickup date and for DELIVERY, driver asked to come to the yard for pickup. I feel cheated after doing business with this company
Terrible experience with this company. Left me standing without a auto ship for my car. At the 9th hour of my move I had to get Uhaul to add a car transport that I will have to drive through treacherous rodes going through Montana. I'm a senior citizen and I find this appalling that this company will do this to people who are depending on them. This company made my move a nightmare.
Horrible company dont Trust any thing they say. After they take the first payment the dont care about any thing. They would not even answer phone that is how bad they are
Business response:
We have come to an amicable resolution with customer.
I had checked into so many transport companies to ship our daughters car to Fort Lauderdale . Easy auto ship had good reviews and I talked to a representative several times before choosing them. Time came for pick up and day after day no word, so I called to follow up. I was assured there was no problem at all. They would be there with in the next day or so. Stressed to me not to worry that they understand my concern. This went on and then my daughter went to move in. I continued following up daily . No driver is picking it ... read more
Business response:
We do apologize for the issue of your daughter not being able to have a car for a while. I can assure you that that is not how we like to do business here at EasyAuto Ship. I know it is not a consultation to you, but efforts will be taken in the future to make sure this does not happen ever again. We thank you for your feedback for our company and would love the chance to show you how we truly do handle business.
Aloha, I scheduled pickup and delivery for 29 July. Eady Auto failed to get my vehicle picked up within the 4 days of free storage allotted. Sometime later i was assessed a 120 storage fee at the port. My shipment coordinator Dan D**** made guarantees that were never fulfilled, and communication was always one way from me to him. I called and spoke with his manager Brandon and within 10 minutes had my pick up date scheduled - after nearly 8 days of no communication from Dan D****. I was originally quoted $850 from California... read more
Business response:
Mr. W***, we do apologize about the experience you had received from our company. Our COO has reached out to you to attempt to rectify the situation. We will credit your account the deposit of the previous transaction and would like a chance to rectify the situation. If you would please give Joe a call at 330-208-2643, he would love to speak with you and see what we can do for you.
Car arrived in a timely manner but customer service was terrible. No one followed through on anything they said they would. Original quote was a lie and ended up being more expensive. After car arrived, the man who dropped off my car contacted to inform me he lost my check and wanted me to send him money directly. I contacted Easy Auto Ship to complain and was told I would receive a call back to discuss this but never received a call. Besides my car arriving in a timely manner every other part of this experience was terrible... read more
Business response:
we do apologize about the lack of communication. That is not how we like to do business. If you ever need your car shipped again we would love to show you a 5 star service as we love to provide. Again this is not ha=ow we like to do business and again I apologize for your negative experience.
Hasan really helped me out with shipping my car from Connecticut to Las Vegas! When the original driver for my vehicle couldn't come to pick up (circumstances beyond his control), Hasan worked hard to find another driver that could pick up before my flight.
Business response:
thank you so much for the kind words, we are very happy to know that Hasan was able to exceed all expectations in your shipping process. If you ever need to ship your car again we would love to meet those expectations again
Frequently asked questions about Easy Auto Ship
How is Easy Auto Ship rated?
Easy Auto Ship has a 4.6 star rating with 6,565 reviews.
When is Easy Auto Ship open?
Easy Auto Ship is closed now. It will open at 9:00 a.m.