This profile has been claimed by the business owner or representative.
Easy Auto Ship
- Transportation Services
- Boardman, OH
About this business
Location details
860 Boardman Canfield Rd, Boardman, OH, 44512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
DO NOT USE THIS BROKER! They are unprofessional and run a careless business. I used DIY Transport to ship my car across the country. The carrier they hired ended up giving my car to another carrier (I was totally unaware of this). The second carrier expected to be paid on delivery. They held my car hostage for two day while I tried to work with DIY to figure out what was going on. Eventually, I paid a second fee (an additional $1250!!) to get my car back. After doing some research, I learned that the carrier had no current "... read more
Business response:
I don't have any record of a customer with this name or email in my system. Please call our Accounting department directly to resolve this issue.
This company is the absolute worst! I booked with this company under the agreement that my vehicle will be provided to me within 4 days. The agreement was for me to pay $1375.00 for 4 days. Now 7 DAYS IN, no one can get in contact with the driver for several days and DIY doesn't know where my vehicle is or can get in contact with the driver. It happens that the driver that was originally booked was no longer able to take the contract and they moved my vehicle to another company with a longer transit time without telling me. ... read more
Business response:
I'm very sorry for your experience. Please give me a call directly at 330-302-9172 so we can get this issue resolved.
Worst place ever! We tell them 5-6 days in advance as to when we need our car shipped. They tell us no problem we will get back to you with a pick up location. Days come and go. We decided to call them because it’s the day before we are supposed to leave and we haven’t heard ANYTHING from them. They tell us that they don’t have anyone to come get our car. THE DAY BEFORE WE LEAVE FOR A CROSS COUNTRY MOVE! Customer service is a joke with these people. They left us scrambling to try and figure out what to do with the car. No ap... read more
I have never in my life left a bad review before, but this company was an absolute nightmare to work with. I was, and still am so dissapointed with how bad the customer service was. I just shipped my car from WA to MI and every possible thing that could have gone wrong did. ** *** ***** **** *** ** *** ********** ******* **** ** **** *** ******* ***** *** ** *** ** ** ** * * *** ***** *****Addresses were inputted wrong, phone numbers were inputted wrong, calls were not returned by employees- even managers, my car was not pic... read more
Jen helped me ship my car to Columbus, Ohio. No problems with pick up, or delivery. No scratches or dings. I called Jen to see the status of my car during pickup, while it was in transit, and prior to delivery.
They were professional and pleasant to work with. However, after my vehicle was damaged by the carrier they pulled the card that because my vehicle is a salvaged the damaged would not be covered. Take not if your vehicle has a salvage title, the carrier can completely destroy your vehicle and this company will not take responsibility.
Truly horrific company. I have never wrote an online review before but I have to warn people— stay away from these people at all costs. They subcontracted the shipping of my car to a shady company that has been holding my car hostage for two days despite the fact that I have the money for them and am willing to to pay anytime. However, they now claim I have to pay cash and come to them to pick up the car, when my contract says cashiers check is fine and they will deliver to my home address (I actually consulted with them who... read more
Never ever use this company to ship your vehicle. I live in Michigan. Diy transport is supposed to deliver my car in Savannah GA on September 6th. They asked me to keep the car ready on August 29. After so many calls from me, on 5th afternoon they told me they don't have a driver. I was leaving to Savannah on 5th evening. They asked me to leave the car on my driveway with the key inside. Someone will pick it on 6th and deliver in Savannah may be on September 8. Their quote was $*** total. On 5th they said the deposit $*** th... read more
I used DIY when I moved from GA to OH . I had multiple items to ship which was dispatched to three different companies. The first of which consisted of two cars . They were picked up on time and delivered on time . My 80 year old parents were at drop off location and saw nothing wrong and paid the driver. When I arrived and went to clean the vehicles one was fine the other had slight damage to passenger side mirror. Which the driver never mentioned so I believe that goes to the integrity of the company. The next shipment was... read more
Frequently asked questions about Easy Auto Ship
How is Easy Auto Ship rated?
Easy Auto Ship has a 4.6 star rating with 6,565 reviews.
When is Easy Auto Ship open?
Easy Auto Ship is open now. It will close at 5:00 p.m.