Easy Auto Ship

Toni E 

on BBB

5 years ago

Do not use this company. Hidden fees no communication. Use at your own risk! 

KRISTY H 

on BBB

5 years ago

Would not recommend them!! Communications stopped the moment they got my $$. Di d not know what was going on with the carrier they booked my vehicle on! Terrible 

Dennis M 

on BBB

5 years ago

Many issues with driver, DID NOT deliver to residence. Having not shipped a car, learned that some disclosures or issues that can arise do not get mentioned early. Driver never contacted me, I had to reach out. Once pick up date was established, never heard from driver till day after pick up was supposed to happen. Delivery date was pushed to the right, then driver explained he could not get to my home. (I am military and had 2 semis at my home). Lindsay (Easy Auto) communicated well. Offered to place driver on ban list. Ove... read more

Megan D 

on BBB

5 years ago

I never expected that between moving across the country and starting a new job that shipping my car would be the most stressful part. Currently spending my last day home figuring out another company to ship my car because Easy Auto Ship failed at doing so. I initially spoke with Brandon a month prior to pick up, who seemed to have fallen off the face of the earth a few days before my car was supposed to be picked up. I had a very flexible pickup date and just wanted my car to be at my final destination within a 2-3 day range... read more

Hope B 

on BBB

5 years ago

We were told the car would be picked up on a Wednesday or Thursday and would be called the day before. So when we weren't called Tuesday we assumed it was Thursday- that is until we got a call a little after noon on Wednesday saying they would be there in 2 hours! We weren't even home, didn't have the car packed with the few items that were going with it..... The gentleman did show on time and was very courteous- but thanks for the heads up. Delivery though- was horrible! We were called Sunday night saying they would be ther... read more

Badazp 

on BBB

5 years ago

Yvette called me on a holiday to keep me updated. They picked up my truck a week before anybody else could get transport 

glenn k 

on BBB

5 years ago

did not ship on day specified had to meet driver at a local business car would not start and was asked to help push car off transport I have a heart valve and should not be doing this payed driver with 240.00 cash did not get a receipt and was told he needed to get going would not use this company again. 

Larry S 

on BBB

5 years ago

Terrible customer service they are a middle man company they told me they had their own drivers not true and that I would only pay 1 person also not true my car was lost for 3 weeks I had to go and find it my self and work with a driver to get it home. I had to pay 2 times do you research took over 1 1/2 months to get my car not the quoted 6-8 days big difference 

Audie J 

on BBB

5 years ago

Got the job done. When the driver was unable to get a hold of me he left for Minot. I finally got cell service and he offered to bring the car to where ever I wanted in Bismarck. He was a half hour away when I got a hold of him. He said he would pull over and wait for me if I would like. So he turned a potentially bad experience good. Very nice people to deal with.