Easy Auto Ship

Larry S 

on BBB

5 years ago

Terrible customer service they are a middle man company they told me they had their own drivers not true and that I would only pay 1 person also not true my car was lost for 3 weeks I had to go and find it my self and work with a driver to get it home. I had to pay 2 times do you research took over 1 1/2 months to get my car not the quoted 6-8 days big difference 

Audie J 

on BBB

5 years ago

Got the job done. When the driver was unable to get a hold of me he left for Minot. I finally got cell service and he offered to bring the car to where ever I wanted in Bismarck. He was a half hour away when I got a hold of him. He said he would pull over and wait for me if I would like. So he turned a potentially bad experience good. Very nice people to deal with. 

Mitchell M 

on BBB

5 years ago

For this review, I am conflicted because the most important thing (the car being shipped safely) was as advertised: A+ care and at a fair price. I am not sure how much East Auto Ship is able to control when it comes to the drivers they hire, however. The driver seemingly forgot to pick up the car, and then gave a false estimate of when the vehicle would be picked up. In the end the car was delivered on the estimated date, but the ordeal of continuously contacting the dealer, then the driver's dispatcher, and then Easy Auto S... read more

Harry S 

on BBB

5 years ago

I should have known from the start. The price was outrageous, but I thought that meant that my Tesla would be in good hands. The car shipped from California to Florida and cost more than $2600 covered. Picked up on a Monday and promised on that Friday, then Saturday, then Sunday, then Monday, then Tuesday, and finally Wednesday at 5PM. The lack of commitment from the carrier was unbelievable. Literally no communication. This service was pathetic. I would not recommend these folks on a bet. If you could give NO STARS I would.... read more

Vikas A 

on BBB

5 years ago

Very poor service and try to avoid this shipping company! My vehicle was picked two days later after schedule pickup date and for DELIVERY, driver asked to come to the yard for pickup. I feel cheated after doing business with this company 

Barbara M 

on BBB

5 years ago

Terrible experience with this company. Left me standing without a auto ship for my car. At the 9th hour of my move I had to get Uhaul to add a car transport that I will have to drive through treacherous rodes going through Montana. I'm a senior citizen and I find this appalling that this company will do this to people who are depending on them. This company made my move a nightmare. 

Robel Adamu 

on BBB

6 years ago

Horrible company dont Trust any thing they say. After they take the first payment the dont care about any thing. They would not even answer phone that is how bad they are 

Cindy F 

on BBB

6 years ago

I had checked into so many transport companies to ship our daughters car to Fort Lauderdale . Easy auto ship had good reviews and I talked to a representative several times before choosing them. Time came for pick up and day after day no word, so I called to follow up. I was assured there was no problem at all. They would be there with in the next day or so. Stressed to me not to worry that they understand my concern. This went on and then my daughter went to move in. I continued following up daily . No driver is picking it ... read more

Danny W 

on BBB

6 years ago

Aloha, I scheduled pickup and delivery for 29 July. Eady Auto failed to get my vehicle picked up within the 4 days of free storage allotted. Sometime later i was assessed a 120 storage fee at the port. My shipment coordinator Dan D**** made guarantees that were never fulfilled, and communication was always one way from me to him. I called and spoke with his manager Brandon and within 10 minutes had my pick up date scheduled - after nearly 8 days of no communication from Dan D****. I was originally quoted $850 from California... read more