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Easy Auto Ship
- Transportation Services
- Boardman, OH
About this business
Location details
860 Boardman Canfield Rd, Boardman, OH, 44512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I had checked into so many transport companies to ship our daughters car to Fort Lauderdale . Easy auto ship had good reviews and I talked to a representative several times before choosing them. Time came for pick up and day after day no word, so I called to follow up. I was assured there was no problem at all. They would be there with in the next day or so. Stressed to me not to worry that they understand my concern. This went on and then my daughter went to move in. I continued following up daily . No driver is picking it ... read more
Business response:
We do apologize for the issue of your daughter not being able to have a car for a while. I can assure you that that is not how we like to do business here at EasyAuto Ship. I know it is not a consultation to you, but efforts will be taken in the future to make sure this does not happen ever again. We thank you for your feedback for our company and would love the chance to show you how we truly do handle business.
Aloha, I scheduled pickup and delivery for 29 July. Eady Auto failed to get my vehicle picked up within the 4 days of free storage allotted. Sometime later i was assessed a 120 storage fee at the port. My shipment coordinator Dan D**** made guarantees that were never fulfilled, and communication was always one way from me to him. I called and spoke with his manager Brandon and within 10 minutes had my pick up date scheduled - after nearly 8 days of no communication from Dan D****. I was originally quoted $850 from California... read more
Business response:
Mr. W***, we do apologize about the experience you had received from our company. Our COO has reached out to you to attempt to rectify the situation. We will credit your account the deposit of the previous transaction and would like a chance to rectify the situation. If you would please give Joe a call at 330-208-2643, he would love to speak with you and see what we can do for you.
Car arrived in a timely manner but customer service was terrible. No one followed through on anything they said they would. Original quote was a lie and ended up being more expensive. After car arrived, the man who dropped off my car contacted to inform me he lost my check and wanted me to send him money directly. I contacted Easy Auto Ship to complain and was told I would receive a call back to discuss this but never received a call. Besides my car arriving in a timely manner every other part of this experience was terrible... read more
Business response:
we do apologize about the lack of communication. That is not how we like to do business. If you ever need your car shipped again we would love to show you a 5 star service as we love to provide. Again this is not ha=ow we like to do business and again I apologize for your negative experience.
Hasan really helped me out with shipping my car from Connecticut to Las Vegas! When the original driver for my vehicle couldn't come to pick up (circumstances beyond his control), Hasan worked hard to find another driver that could pick up before my flight.
Business response:
thank you so much for the kind words, we are very happy to know that Hasan was able to exceed all expectations in your shipping process. If you ever need to ship your car again we would love to meet those expectations again
DO NOT USE THIS BROKER! They are unprofessional and run a careless business. I used DIY Transport to ship my car across the country. The carrier they hired ended up giving my car to another carrier (I was totally unaware of this). The second carrier expected to be paid on delivery. They held my car hostage for two day while I tried to work with DIY to figure out what was going on. Eventually, I paid a second fee (an additional $1250!!) to get my car back. After doing some research, I learned that the carrier had no current "... read more
Business response:
I don't have any record of a customer with this name or email in my system. Please call our Accounting department directly to resolve this issue.
This company is the absolute worst! I booked with this company under the agreement that my vehicle will be provided to me within 4 days. The agreement was for me to pay $1375.00 for 4 days. Now 7 DAYS IN, no one can get in contact with the driver for several days and DIY doesn't know where my vehicle is or can get in contact with the driver. It happens that the driver that was originally booked was no longer able to take the contract and they moved my vehicle to another company with a longer transit time without telling me. ... read more
Business response:
I'm very sorry for your experience. Please give me a call directly at 330-302-9172 so we can get this issue resolved.
Worst place ever! We tell them 5-6 days in advance as to when we need our car shipped. They tell us no problem we will get back to you with a pick up location. Days come and go. We decided to call them because it’s the day before we are supposed to leave and we haven’t heard ANYTHING from them. They tell us that they don’t have anyone to come get our car. THE DAY BEFORE WE LEAVE FOR A CROSS COUNTRY MOVE! Customer service is a joke with these people. They left us scrambling to try and figure out what to do with the car. No ap... read more
I have never in my life left a bad review before, but this company was an absolute nightmare to work with. I was, and still am so dissapointed with how bad the customer service was. I just shipped my car from WA to MI and every possible thing that could have gone wrong did. ** *** ***** **** *** ** *** ********** ******* **** ** **** *** ******* ***** *** ** *** ** ** ** * * *** ***** *****Addresses were inputted wrong, phone numbers were inputted wrong, calls were not returned by employees- even managers, my car was not pic... read more
Jen helped me ship my car to Columbus, Ohio. No problems with pick up, or delivery. No scratches or dings. I called Jen to see the status of my car during pickup, while it was in transit, and prior to delivery.
Frequently asked questions about Easy Auto Ship
How is Easy Auto Ship rated?
Easy Auto Ship has a 4.6 star rating with 6,732 reviews.
When is Easy Auto Ship open?
Easy Auto Ship is closed now. It will open tomorrow at 9:00 a.m.