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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing The room was not clean like it should of been and the receptionist was very rude when we checked in.
Business response:
Thank you for providing your feedback and letting us know about this issue, Terralyn. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Eldorado at THE ROW
Bad
Fair
It was ok The room ac did not work Nothing
Business response:
Thank you for providing your feedback and letting us know about this issue, Ruben. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Eldorado at THE ROW
Bad sandy I believe is the director of the front end. She was such a uncaring ,lying individual. So rude and hands down the worst person for that job and should relieved of job duties. I0
Business response:
Thank you for providing your feedback and letting us know about this issue, Derek. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Eldorado Reno
would never have stayed if I hadn't been promised a mini bar in room No ini bar as promised - I paid for this but did not get one
Business response:
Thank you for sharing your feedback, Sue. We hope that you can give Eldorado Reno another try again in the future. Thanks, Eldorado at THE ROW
Never again Couldnt get any help to our room upon arrival. Front desk wasnt pleasant at all. The room had no view. And was not clean. Slept good
Bed bugs but it was after I found bed bugs in my pillows after I had already took a nap in the bed I woke up and seen bed bugs crawling out my pillow cases I liked that they upgraded my room
Fair
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,155 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.