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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I’ll never pay $80 for a dirty room The bathroom was dirty, minimal restaurants were open, blackjack tables were supposed to be open at 11am, I stood next to the table waiting for them to open....the employees and management were chit-chatting (table was still not open 15+ minutes after 11am) and the dealer knew I was waiting to play, I walked away with my $200 because there didn’t seem to be any urgency to open the table. In total, I waited 38 minutes and the table was still not open. Poor attitude and lazy employees would ... read more
Business response:
Thank you so much for your review, Annie. We really appreciate you taking the time to share your experience with us. We'll be sure to share your comments with our casino management team. We're so sorry to hear we failed to meet your expectations during your visit. We hope you'll give us another try soon. Thanks again, Eldorado Reno
Disappointing
Not memorable at all When I booked the room it said mountain view and there was no mountain view..there was a kid crying that I could hear from my room Location was good to get to the other casinos
Very Poor
Fair
Uncomfortable Air in room smelled horrible and pillows were like cement bags will not stay again Breakfast was very good. Foxy menu needs update
Business response:
Thank you for sharing your feedback, Barbara. We are saddened to hear you felt we failed to meet your expectations. We hope that you'll give Eldorado Reno another try again in the future. Thanks, Eldorado Reno
Fair shower did not operate properly Parking
Business response:
Thank you for providing your feedback and letting us know about this issue, Omar. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We hope you'll give us another opportunity to earn your 5-star rating soon! Thank you, Eldorado Reno
Fair
Poor
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,153 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.