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Elite Automotive Group
- Car Dealers
- Springfield, MO
About this business
Location details
3727 S. Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
2.5 hours wait for a simple oil and filter change. And this was with an 8 AM appointment. Didn't get out of the dealership until after 10:30. But being the only Mercedes dealer in the area.
Overpriced. Difficult to reach the service department. Sometimes I have to call three to four times before someone will answer the phone.
Did the minimum oil change. Didn't address other warranty issues.
I needed a diagnosis for my struts. I didn't really like the attitude of the service department.
Business response:
Hi there, Thank you for your review. We are sorry to hear that our service department didn't meet our usual excellent standards. Please reach out to Jason Holland at 417-414-3609 at your earliest convenience so we can make this right. Thank you for bringing this to our attention.
Very, very expensive. Is there any way to cut down the cost?
Business response:
We appreciate your positive feedback! Should you have any questions, feel free to reach out to our team.
Frequently asked questions about Elite Automotive Group
How is Elite Automotive Group rated?
Elite Automotive Group has a 4.4 star rating with 569 reviews.
When is Elite Automotive Group open?
Elite Automotive Group is closed now. It will open tomorrow at 7:00 a.m.