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Elite Automotive Group
- Car Dealers
- Springfield, MO
About this business
Location details
3727 S. Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I went there at the insistence of my credit union. Exclusive Automotive in Ozark, MO is the garage I trust with my vehicle.
Business response:
Glenda, we are so sorry to hear that you are not satisfied with your experience. We would like the opportunity to try and regain your trust in our business. Please reach out to Jason Holland at 417-414-3609 at your earliest convenience.
Very disappointed. Yes it was a misunderstanding but the lack of concern from all was very disappointing.
Business response:
Customer service is always a top priority to us, and its disappointing to hear that we didnt exceed your expectations. Our goal is to fix any unresolved issues as quickly as possible. Please reach out to Jason Holland at 417-414-3609 at your earliest convenience.
Did not bring in my car to this Dealership on 08/25/2021. It was mistaken.
Business response:
Thank you for taking the time to provide us with this feedback. We would like to get the bottom of why this error may have occurred. Please reach out to Jason Holland at 417-414-3609 at your earliest convenience.
Couldnt find real reason for engine warning light
Business response:
On behalf of our team, we sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. Please reach out to Jason Holland at 417-414-3609 at your earliest convenience.
Terrible service. They cant even fix a car. Takes months to get it fixed.
Business response:
We appreciate that you trust us enough to work on your vehicle. We can identify with you that this must be frustrating. We would like to get to the bottom of what the problem with your vehicle is, so we can try to find a solution. Please contact Jason Holland at jholland@vtaig.com at your earliest convenience.
Complete disappointment and dissatisfaction. Car turned in for repairs, was in service for 8 full days, returned with all the malfunctions and unavailable systems it was placed in repair to be fixed. ABS, ESP, BAS, BRAKES, lights and message center warnings, Check Engine Light, Cruise Unavailable, etc. Returned after $2072.00 in repair costs with all the warnings, cautions, unavailable systems to be repaired still there when key was put in and engine started. Brakes attempt to lock on movement
I took my car in 6 months ago and told them it was the driver's front wheel bearing, they told me the sound was from things rolling around in the console. This time they still claimed to not be able to hear it and I had to come in and take a technician on a drive. The next day they changed the wheel bearing I had indicated before. My experience did not instill confidence.
Took 15 days to repair my vehicle for a simple check enging light.
Bad bad bad times. Keep taking car in for same thing and they dont fix it. Just keep guessing and throwing parts at it.
Frequently asked questions about Elite Automotive Group
How is Elite Automotive Group rated?
Elite Automotive Group has a 4.4 star rating with 550 reviews.
When is Elite Automotive Group open?
Elite Automotive Group is closed now. It will open at 8:00 a.m.