This profile has been claimed by the business owner or representative.
Emerald City Energy
- Windows Installation
- Tukwila, WA
About this business
Emerald City Energy is a leader in window replacement and exterior door replacement, serving the Puget Sound area. Our goal is to deliver quality products that improve the energy efficiency of your home, while offering stylish accents to make windows and doors your own. With full-service installation and decades of experience, trust Emerald City Energy like so many others have. In fact, we've been rated in the top 5% of window replacement companies by Angie's List Super Service Awards. Find out how we can help you with windo... read more
Location details
3225 S 116th St, Tukwila, WA, 98168, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Did a good job, looks good works good and he cleaned up after himself. You can't ask fo anything more than that <br />
The A rating is a bit misleading. It should be an A minus or A minus minus. The reason I cannot give this company an A is their customer service office. We had quite a bit of difficulty with communications. Appointment times were altered without us being informed of the change in time. We requested trim samples before the windows were installed. It took 4 or 5 phone calls and some agitation on my part to get the samples delivered. Once they were delivered, we discovered that some of the options we were initially given were n... read more
Business response:
We appreciate the feedback and are glad you would rate us an A and recommend us to others. We apologize for the confusion on the trim sample options; definitely there was some misunderstanding on our part on your expectations for viewing and choosing trim options. As for appointment times, we have a protocol for never scheduling without customer knowledge and we always confirm appointments in advance, so we are not sure what that concern represents. We are constantly in improvement mode for everything we do, and communicatio... read more
Frequently asked questions about Emerald City Energy
How is Emerald City Energy rated?
Emerald City Energy has a 4.9 star rating with 521 reviews.
When is Emerald City Energy open?
Emerald City Energy is open now. It will close at 5:00 p.m.