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Endurance Dealer Services

1.1

About this business

ABOUT EDS HONORED ACCOMPLISHMENTS, SUBSTANTIAL GROWTH AND STRONG RELATIONSHIPS Endurance DS offers a broad portfolio of flexible products and programs that can be customized to specific market needs. While other companies view a sale as the end of the job, Endurance views it as just the beginning. Each sale is an ongoing relationship, supported by a customer service infrastructure that is unparalleled to any other company in the industry. 

Location details

400 Skokie Blvd, Suite 105, Northbrook, IL, 60062, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.1274 reviews
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Jane O's profile image
Jane O 
3 years ago

This company is really busy at SCAMMING people. They are sending letters to people with newly purchased vehicles threatening them of price increases on service contracts they dont even have. I have a service contract with another company and after having read just a fraction of the reviews, I am thoroughly convinced I made a good decision to avoid this SCAM!Received a letter from some sort of 2022 vehicle notification department that contained the make and model of my recently purchased vehicle even had some sort of customer... read more

Lori L's profile image
Lori L 
3 years ago

I misunderstood the initial letter regarding my vehicle service plan and mistakenly and very regretfully signed up with this company. I realized very soon that I made a mistake and tried to cancel the policy by phone. What an experience it was! Without even speaking to anyone, I was on hold for almost an hour, spoke with someone briefly who tried to explain the policy again, then put me on hold, then on to another person who was rude, argumentative, ****** persistent and wouldn't assure me that he was canceling my policy, pu... read more

Crysyal S's profile image
Crysyal S 
3 years ago

My car was in auto care shop for 7 days the 1st day I was told that Endurance have to order the parts and its gonna take 2-3 days. Call Endurance on renter car. They tell me that they will pay $50 a day and only the hours my car is getting work on.I get renter car that I pay out my pocket. Then the guy had to take pictures.. Then they wanted to ask questions. Like when did I my car 2 years ago. When did I notice the problem.? Like now.. My claim was denied... Said it was pre existence problem. I told it not pre existence pro... read more

Judy B's profile image
Judy B 
3 years ago

I called this company to see why there is an increase in my extended warranty that I bought when I purchased my car, which I purchased the Lifetime warranty. I paid a lot of money for the Lifetime warranty and now theyre trying to get more money from me!! The person I talked to personally told me my time was up and hung up on me! He was very rude. 

Hector M's profile image
Hector M 
3 years ago

SCAM purchased warranty from endurance they have denied claim the reason makes no sense back in 2019 bought this warranty they have never covered any repair claims recently took car to repair shop and needed repairs were for **** dollars. claim was denied according to endurance because we gave the wrong mileage which is not true. endurance said they got mileage from carfax. on 7/26/2019 and we bought the warranty the same day later that day.they said mileage showed ***** but provided mileage just over ***** so they said we g... read more

William S's profile image
William S 
3 years ago

They said my extended warranty on my vehicle was going to cost more than I paid already. My dealership said it was a scam. I spoke with a ************************* at Endurance. I just took his name and hung up. 

Suzie B's profile image
Suzie B 
3 years ago

Scam. Purposely tries to confuse consumers about the differences between a manufacturer's warranty, extended warranty, and extended service plans. Surprised they didn't trash mechanical breakdown insurance while they were at it. More bad news is it is futile trying to get rid of them. There is no opting-out and they are wholly unwilling to let you without subjecting you to scripted abuse. Further, they say upfront they can't honor contract pricing designed for your vehicle when they have no idea what that vehicle is. Don't g... read more

L DYSON's profile image
L DYSON 
3 years ago

Have had this extended warranty for years! The only claim was for repair of the fuel pump on my 2014 **** Flex. What did they pay? $150. They've collected thousands and can not pay for the only or 1st claim? WHAT A SCAM! 

CH's profile image
3 years ago

"Last chance to get extended ******************** before price goes up."These slimy individuals bought my contact info off a list and proceeded to threaten me with prices going up unless I purchased a service contract in which I have zero interest.I called twice to demand to be taken off their list and they refused to take any action toward not contacting me. If I ever hear from or about these individuals by phone, email, physical mail or social media, or if they ever use my name, they will have serious legal repercussions t... read more

Frequently asked questions about Endurance Dealer Services

How is Endurance Dealer Services rated?

Endurance Dealer Services has a 1.1 star rating with 274 reviews. 

When is Endurance Dealer Services open?

Endurance Dealer Services is closed now. It will open tomorrow at 9:00 a.m.