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Endurance Dealer Services

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About this business

ABOUT EDS HONORED ACCOMPLISHMENTS, SUBSTANTIAL GROWTH AND STRONG RELATIONSHIPS Endurance DS offers a broad portfolio of flexible products and programs that can be customized to specific market needs. While other companies view a sale as the end of the job, Endurance views it as just the beginning. Each sale is an ongoing relationship, supported by a customer service infrastructure that is unparalleled to any other company in the industry. 

Location details

400 Skokie Blvd, Suite 105, Northbrook, IL, 60062, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.1274 reviews
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Robert M's profile image
Robert M 
a year ago

Do not trust Endurence! They straight up stole our money. We opened a policy and asked every question under the sun. Their answer was just pay the deductible and you truck will be fixed. So we took the bait. Everything was fine for 7 months then my truck broke down. My 2006 **** F-150 lost oil pressure. We had it towed to the garage. The garage contacted Endurence and they sent an inspector out. The inspector agreed that it was a faulty motor part, so we had to provide the last 3 oil changes which had to be within the odomet... read more

Caitlin M's profile image
Caitlin M 
2 years ago

Your sending my 12 tear old daughter mail about increasing her extended vehicle warranty! She doesn't drive yet! 

Derek C's profile image
Derek C 
2 years ago

PURCHASED LEVEL 4 warranty, exclusionary.. endurance is denying my claim due to owners manual ************* change maintenance i have had the car and warranty for 6 months and everytime ive taken my car to a dealership ive had to come out of pocket due to the warranty not covering something.. Complete scam artists! 

John B's profile image
John B 
2 years ago

Endurance Dealer Services sent ** a letter explicitly worded to indicate (1) we already had an extended automobile warranty plan with them and (2) we needed to contact them within a few days to lock in "Loyalty Pricing" because they were about to raise their rates. Since companies often buy smaller companies, merge with one another, or simply change names, we checked to see if our extended warranty was with Endurance -- which it was not and had never been. The letter even included a customer code, clearly intended to convinc... read more

Katherine C's profile image
Katherine C 
2 years ago

Endurance sent a letter to my home address, but addressed to my mother's name, who resides in a different state. I don't know how they got our information. The letter was clearly predatory advertising, claiming that there would be a "price increase" to their service plans and that "after that date we will not be able to honor the service contract pricing designed specifically for your vehicle." The letter includes a customer ID number even though we do not have a plan with this company. In small print at the bottom of the le... read more

LP B's profile image
LP B 
2 years ago

I purchased an extended warranty for a used vehicle that had just over ****** miles on it. Low and behold that approximately ****** miles later the engines bottom end went out causing the oil to be pushed into the intake (normal for this) Endurance declined my claim due to: 1 - Sludge in the intake (again it is oil, not sludge, verified at the servicing dealership by myself. 2 - Low on oil (again, the oil was pushed into the intake causing it to not show on the dipstick. Again verified this was the most likely cause with the... read more

Jane D's profile image
Jane D 
2 years ago

DO NOT BUY - zero stars Purchased this warranty and called to make sure my claim was going to be approved, before I made an appt with the dealer. The agent told me it would be covered. The dealer and myself spent all day on the phone with them; they were continuously contradicting about why the claim was being denied; I spoke to 5 different agents and each of them told me different things. Long story short - The warranty was never covered and had to pay out of pocket 

Drake J's profile image
Drake J 
2 years ago

Sending out false ads, asking me to pay more money for a warrantee and I don't have any business dealings or contact with them whatsoever!Only to find out this is a scam company. Trying to gather personal information. 

Kenneth V's profile image
Kenneth V 
2 years ago

Don't get they will rip you off!!!!! .I had just bought a car used and I got the endurance insurance for it payed two months and drove over **** miles no problems with the car the after getting out of the hospital I was going to see my sister over 600 miles away my car started to lose power so I turned around went back to the city and the service light came on the car repair shop said that the transmission was going out so they called endurance they sent someone to look at it and said it had 17 times in the cars life time ha... read more

Frequently asked questions about Endurance Dealer Services

How is Endurance Dealer Services rated?

Endurance Dealer Services has a 1.1 star rating with 274 reviews. 

When is Endurance Dealer Services open?

Endurance Dealer Services is closed now. It will open on Monday at 9:00 a.m.