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Endurance Dealer Services
- Automotive
- Northbrook, IL
About this business
ABOUT EDS HONORED ACCOMPLISHMENTS, SUBSTANTIAL GROWTH AND STRONG RELATIONSHIPS Endurance DS offers a broad portfolio of flexible products and programs that can be customized to specific market needs. While other companies view a sale as the end of the job, Endurance views it as just the beginning. Each sale is an ongoing relationship, supported by a customer service infrastructure that is unparalleled to any other company in the industry.
Location details
400 Skokie Blvd, Suite 105, Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I sign up with this warranty company for car repairs, change my mind, money was pay out for service l didn't not receive, wanted my money back and the company refuse to give all of my money back.
Do not purchase Endurance photo protection for no reason whatsoever I purchased the best program they had and when the transmission failed they wouldnt pay a dime because it was some rust on the transmission repair center said it has nothing to do with the transmission failing it was an internal problem but the way they get out of it and it does not say anything in your contract that if theres any rust, they can deny the claim again crooked company
Just received a mailing from this company stating that "there will be a Price Increase to our ************************ Plans (ESVP) effective May 11, 2023. After that date we will not be able to honor the service contract pricing designed specifically for your vehicle." I don't have an extended warranty, and this letter doesn't claim that the company has a plan already in effect for my car, but it is written in such a way that I suspect many people will read it and think that an existing plan is about to see a price increase... read more
I purchased this warranty/Vehicle service a few months ago from Endurance. My car was leaking anti-freeze and of course, I called the dealership to set up an appointment to bring it in. I told the dealership I had Endurance and they knew what to do from there. The dealership working on my car called me and said it is your water pump but Endurance said they would not cover this because they do not cover seals and gaskets. Anti-freeze is coming out of the weep holes of the water pump. Endurance says the failure is not the wate... read more
Beware! This a scam. We purchased vehicles from Carmax and also purchased extended warranty from Carmax. Months afterwards we got a letter from Endurance stating that we had to pay additional amount or our warranty would lapse. We ignored the letter, thinking that it was a mistake. Then several weeks ago we got another letter stating that there was a price increase effective April 20, 2023. This letter said that if we did not pay the increase Endurance would no longer be able to honor the contract. This time we called Endura... read more
I received mailed from them that my warranty has expired. After going thru all of dumb verification questions and pricing I said "No Thank You". She said because of low mileage don't look like you travel much. Again no thank you she said "good luck you are going to need it." Rude!!!!!
Warning, scam alert.Received unsolicited "advertisement" (only indicated buried in fine print) with misleading tactics.Letter opens with a statement of price increase before the end of the month (with a printed date) unless they are called immediately.Letter also indicates a "Customer Code" and is formatted as a legal notification.Purpose is to get you to call them so they can collect data on your vehicle and "sell you" a **************** Plan" posed as a form of insurance.Company has the intent of preying on the susceptible... read more
Please DO NOT give these people your business. My warranty is paid in full and I still can't get them to pay for anything. My transmission failed and they denied my claim saying I modified my ************ of all that has nothing to do with why my transmission failed and they were told that by the dealership. I didnt modify my tires and those tires were on there before I purchased my warranty. Maybe they should inspect vehicles before taking peoples money. I now have to pay over $5k to get my car fixed. I'm livid! This defeat... read more
I wish I would have known how much of a scam this company is but the dealership told me this was the best plan they have to offer. I have engine problems with my car and now they are trying to deny it for a reason that doesn't make any sense. They had no problem taking my money. But they have the right one this time. You all will not be getting over on me. I'm willing to go the distance and will take legal actions. It's sad you all run a business like this. Nothing good will come to a company like this. That's why the rating... read more
Frequently asked questions about Endurance Dealer Services
How is Endurance Dealer Services rated?
Endurance Dealer Services has a 1.1 star rating with 274 reviews.
When is Endurance Dealer Services open?
Endurance Dealer Services is closed now. It will open on Monday at 9:00 a.m.