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Endurance Dealer Services
- Automotive
- Northbrook, IL
About this business
Location details
400 Skokie Blvd, Suite 105, Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Get a letter from Endurance regarding a price increase on an EVSP that is coming up and I don't even have an account with this company. Feeling like this might be a bit of a scam as they provide an account number for me and then reference "depending on the make and mileage" prices will vary. Wouldn't they know what I drive if I had an account, What a racket. SCAM!!! Buyer beware.
Endurance is refusing to fix my 2016 Yukon transmission. Endurance is just as bad, as any other auto warranty. When I bought the policy, they explained that for the policy to become effective, I had to wait 30 days and **** miles from the purchase of the policy, well, now they are playing with words and denying the claim saying that I was supposed to wait 30 days and then drive **** miles for the policy to become effective, therefore making it a pre-existing condition. Well, according to the contract, on page 12 of 26, even ... read more
Endurance failed to pay for transmission work on my 2009 **** Ranger. They claim I modified the vehicle because the tires on my Ranger are ****** and should be ******. I bought the tires 7 months before I bought the warranty so I have NOT modified the Ranger in any way!! When I needed tires, I simply went to Discount Tires and they put the tires on the truck. They asked me and told me nothing about tire size over the phone when I bought the warranty. Also, they told me my warranty is now void for future repairs unless I buy ... read more
Business response:
"We appreciate your feedback, ******************* . If you would like to discuss your experience further, please reach out to us at ****************************************** We would love the opportunity to resolve any issues. Thank you, - The Endurance Team"
Endurance Dealer Svcs., ****************************************************** sent me a pink postal card titled ********************** Notification" I do not own a vehicle of any type. I have marked it "Refused. Return to Sender"and put it in the mailbox.Is this an effective way to stop them from sending me these annoying and dishonest cards? ******* A 10/20/2022
Business response:
"Thank you for sharing your feedback, *************************. If there's anything we can do to improve your experience, please feel free to send us an email at *********************************************** you - The Endurance Team "
Endurance is a joke they just take your money and give you a lot of bs and make up any kind of a excause to keep from paying out for their service.I had my car pull in and technian said it was the transmission was bad and that i was libaleo for the rest which was 4500.00.I think we should get togother and try to get a fair resorthet .
Business response:
"Hi, *************************. We're sorry to see that your expectations were not met. When time allows, please send us an email at ****************************************** We'd like to see what we can do to make things right.Thank you, - The Endurance Team"
I keep getting letters from them to update my account. They even gave me an account number. I dont have an account. They did this to me last year and I almost fell for it.. They try to scam people to take their insurance. They should be punished. scammimg inocent peple out of money, thinking they are renewing the policy the already have, when they are actually taking out another plan is ridiclous.
Business response:
Hi *******************************, thank you for your review. All feedback is important, and were sorry to hear you had a negative experience.Please email ***************************************** with details about your experience and policy number, and we will be in touch. Thank you, - The Endurance Team
I went to use my sham of a warranty and was told they would not cover the repair due to a valve cover gasket leaking into the spark plugs and fouling them out. I read the warranty and I did not see gaskets mentioned specifically. I have a $500.00 bill ******** why I got the warranty in the first place) to. protect against. I called the company and after one hour and fifteen minutes (1:15 hrs) *** (he called himself a supervisor) advised I would need to fill out further paperwork to get a pro-rated refund and that he would se... read more
Business response:
"Thank you for providing your feedback and letting us know about this issue, ************************* . We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at ****************************************** and we'd be happy to help you out.Thank you, - The Endurance Team"
Frequently asked questions about Endurance Dealer Services
How is Endurance Dealer Services rated?
Endurance Dealer Services has a 1.1 star rating with 232 reviews.
When is Endurance Dealer Services open?
Endurance Dealer Services is closed now. It will open tomorrow at 9:00 a.m.