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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Endurance is one of the largest providers of vehicle service contracts in the nation and is backed by an AM Best “A” rated insurance company. When your auto manufacturer’s warranty is about to run out or has run out, you’re responsible for any mechanical breakdowns your vehicle incurs. That can lead to thousands of dollars in auto repairs. Endurance can shield you from those high costs with a vehicle protection plan that will pay the mechanic directly for parts and labor.
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Excellent customer service. Great company to do business with!
After so many back and Firth’s w/so many people I finally got an amazing agent to help me out and hopefully get everything straightened out. His name is Steve ****** and he’s been the glue that’s holding me and my sanity dealing with all of this together. His calm demeanor and knowledge and helpfulness is really to be commended. Moving forward I hope I only get to deal w/him as he really listens and understands and there should be others like him. One other agent I got who helped a good deal also was Jordan ********. These t... read more
It took me a very long time even to get them to evaluate my warranty. Talked so long to them but each saying they could not help. Was on phone for hours each day trying to settle my warranty. This started on Oct.15 the then Friday I finally got help with Jenessa ******* that understood what was going on.So almost two weeks later I will get back my truck on the 25th of Oct. But I shall know more after I drive out with my truck.. But Jenessa ******* was the only one that even considered in helping me but after I talked to her ... read more
Tony Allen did a a terrific job in helping out with my revised contract that was recently updated. We had spoken over the phone and got acquired information from him key information that was very helpful. I give him a five star rating and he deserves some appreciation of a small gift. Thank you, Thomas Hoyle
A few years ago I purchased an extended warranty for my vehicle from Endurance. . I cannot say enough good about this company. So far, I have had several major repairs done to my vehicle, Endurance has assisted me every step of the way. There is one thing you should be aware of, when using this warranty prior to any work being done on the vehicle the team from Endurance must authorize the repair. You get to choose any licensed repair facility you are comfortable working with. After several experiences with this company, I hi... read more
Overall, I had a very pleasant experience with the representative that assisted me on my concerns. Not only was he pleasant, he was very understanding and judgement free. He suggested aswell as persuaded me to attempt an alternative to the issue at hand, willing to help try and resolve the problem no matter what. Thank you for having employees like him
Great service! Vernetta was very informative and insightful. She made the process very easy to make a great decision. I recommend this service to any and all looking for a outta market product.
I was originally sold on Endurance after buying a used *** by their insistence that repairs at the dealership would be covered. I knew that dealership repairs, especially for luxury brands, could be expensive, so this was the most important selling feature. I've had my car in 3 times. The first 2, the process for getting Endurance to cover expected items was without issue (not sure what my service advisor has to go through, but it didn't filter down to me). On this last visit, the 2 repairs recommended were indeed expensive,... read more
Alvin was very professional. The eagerness to help me make the best possible choice for the circumstance that I was in, was unmistakable, and set the tone for a total credit to the working community that hired him. His actions proved that he truly cares about the customers under warranty at Endurance. He sparred no time congratulating me on my thoughtful decision making. After expressing his concerns regarding a customer that made an costly choice, and as an result, ended up paying for it in upwards of $16,000. He then attri... read more
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.9 star rating with 18,188 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.