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EnergyAid is a leading provider of high-quality service, maintenance, tune-ups and system evaluations for residential and commercial customers. Management of EnergyAid has collectively over 100 years of experience in the solar power industry and are passionate about making sure system owners realize their expectations when it comes to system performance, utility bill reductions and a positive effect on greenhouse gasses.
3300 Seldon Ct, # 11, Fremont, CA, 94539, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Great service. Communicates any issues and very helpful.
Business response:
Hi, Thomas. Thank you so much for your feedback! We're thrilled you were pleased with our service and communication. It's our top priority to address any issues promptly and ensure your experience is as smooth as possible. If you need any more assistance or have further comments, we're always here to help. Thanks again for choosing us!
Very patient and helpful.
Business response:
Hi, Susan. Thanks for taking the time to share your positive experience. We truly appreciate it!
He was very familiar with the system
Business response:
Thanks, Luis, for your 5-star rating and for acknowledging Nicholas Bartosch's expertise. We're glad he met your expectations! Your feedback is appreciated, and we'll share your kind words with Nicholas. Looking forward to assisting you again!
Nicholas Bartosch was on time, professional, polite and efficient - cannot ask for anything more. He completed the job in a timely manner. He checked the inverter and found it was not working properly. Fan was not working at all, unit was very hot. He turned it off because it could be a fire hazard and advised me to contact Sunrun.
Business response:
Hi, Elaine. Thank you for the great review and for letting us know about your experience with Nicholas Bartosch. We appreciate your feedback and are glad he could identify and address the issue with the inverter. We apologize for any inconvenience and will work with Sunrun to resolve the problem promptly.
I’d give Erik Orduna 5stars as a company representative!
Business response:
Hi, Leone. We're thrilled to hear about your positive experience and appreciate you taking the time to share it. Erik is a valuable team member, and your acknowledgment means a lot to us. If there's anything more we can do for you, please don't hesitate to let us know. Thanks again for choosing us!
Gabriel Mendoza your technician was excellent, he explained the process, answered my question about the panel, did a thorough job in the washing and rinsing the panels, explained for the future cleaning panels will increase effectiveness. He need rewarded to be outstanding customer service.
Business response:
Hi, Ann. Thank you for your kind words about Gabriel Mendoza. We truly appreciate your positive feedback and will ensure that Gabriel is recognized for his outstanding service. We're glad you're happy with the results, and we look forward to serving you again.
Got the problem handled.
Business response:
Hi, Masami. Your feedback is highly appreciated. Thank you for the review!
Very professional service and thoughtful hands on.
Business response:
Hi, Tao. We're thrilled to hear about your satisfaction with our service. It's always our goal to provide professional and attentive support. Your acknowledgment means a lot to us. Thank you so much for taking the time to share your experience!
Eric was very professional. He was courteous, explained what he was going to do, how long it would take, and cleaned up after himself.
Business response:
Hi, Katherine. Thank you so much for taking the time to share your feedback with us. We're delighted to hear about your positive experience and know that Eric could meet your expectations with his professionalism and courtesy. It's always our goal to provide clear communication and leave everything tidy after work. Your satisfaction is our top priority, and your comments motivate us to deliver high-quality service. We look forward to serving you again in the future!
EnergyAid has a 4.9 star rating with 699 reviews.
EnergyAid is open now. It will close at 3:00 p.m.