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3300 Seldon Ct, # 11, Fremont, CA, 94539, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Samneil Samson was professional and knowledgeable.Ā
Business response:
Hi, Darlene. Thank you for your kind words about Samneil Samson. We are thrilled he provided you with a professional and knowledgeable service. If you ever need anything else, feel free to reach out.Ā
Erik did a quick meter replacement. He was very professional, communicated when he will arrive and answered all my questions. Thank you, ErikĀ
Business response:
Hi, Vinay. Thank you so much for taking the time to share your positive experience with us. We're delighted to hear that Erik could assist you efficiently and professionally. Ensuring our customers are met with clear communication and helpful answers is a top priority, and it's fantastic to know Erik embodied these values during your service. Please don't hesitate to reach out if you have any more questions or need further assistance.Ā
Nicholson did very good specially with the weather being so hot and my garage being so hot š¤ Ā
Business response:
Hi, John. Thank you so much for leaving us a stellar review!Ā
No complaints, tech was very knowledgeable and was able to find the bad part. He is giving the information to his team.Ā
Business response:
Hi, Dave. Thank you for your positive feedback! Our technician, Samneil Samson, has provided the necessary information for the follow-up visit to restore proper communication on the system. Once we receive approval for the new work order from Spruce, we will reach out to schedule the next steps. Thank you for your understanding,Ā
Great service. Communicates any issues and very helpful.Ā
Business response:
Hi, Thomas. Thank you so much for your feedback! We're thrilled you were pleased with our service and communication. It's our top priority to address any issues promptly and ensure your experience is as smooth as possible. If you need any more assistance or have further comments, we're always here to help. Thanks again for choosing us!Ā
Very patient and helpful.Ā
Business response:
Hi, Susan. Thanks for taking the time to share your positive experience. We truly appreciate it!Ā
He was very familiar with the systemĀ
Business response:
Thanks, Luis, for your 5-star rating and for acknowledging Nicholas Bartosch's expertise. We're glad he met your expectations! Your feedback is appreciated, and we'll share your kind words with Nicholas. Looking forward to assisting you again!Ā
Nicholas Bartosch was on time, professional, polite and efficient - cannot ask for anything more. He completed the job in a timely manner. He checked the inverter and found it was not working properly. Fan was not working at all, unit was very hot. He turned it off because it could be a fire hazard and advised me to contact Sunrun.Ā
Business response:
Hi, Elaine. Thank you for the great review and for letting us know about your experience with Nicholas Bartosch. We appreciate your feedback and are glad he could identify and address the issue with the inverter. We apologize for any inconvenience and will work with Sunrun to resolve the problem promptly.Ā
Iād give Erik Orduna 5stars as a company representative!Ā
Business response:
Hi, Leone. We're thrilled to hear about your positive experience and appreciate you taking the time to share it. Erik is a valuable team member, and your acknowledgment means a lot to us. If there's anything more we can do for you, please don't hesitate to let us know. Thanks again for choosing us!Ā
EnergyAid has a 4.8 star rating with 1,059 reviews.Ā
EnergyAid is open now. It will close at 5:00 p.m.Ā