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EnergyAid
- Solar Installation
- Fremont, CA
About this business
Location details
3300 Seldon Ct, # 11, Fremont, CA, 94539, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
He was very familiar with the system
Business response:
Thanks, Luis, for your 5-star rating and for acknowledging Nicholas Bartosch's expertise. We're glad he met your expectations! Your feedback is appreciated, and we'll share your kind words with Nicholas. Looking forward to assisting you again!
Nicholas Bartosch was on time, professional, polite and efficient - cannot ask for anything more. He completed the job in a timely manner. He checked the inverter and found it was not working properly. Fan was not working at all, unit was very hot. He turned it off because it could be a fire hazard and advised me to contact Sunrun.
Business response:
Hi, Elaine. Thank you for the great review and for letting us know about your experience with Nicholas Bartosch. We appreciate your feedback and are glad he could identify and address the issue with the inverter. We apologize for any inconvenience and will work with Sunrun to resolve the problem promptly.
I’d give Erik Orduna 5stars as a company representative!
Business response:
Hi, Leone. We're thrilled to hear about your positive experience and appreciate you taking the time to share it. Erik is a valuable team member, and your acknowledgment means a lot to us. If there's anything more we can do for you, please don't hesitate to let us know. Thanks again for choosing us!
Gabriel Mendoza your technician was excellent, he explained the process, answered my question about the panel, did a thorough job in the washing and rinsing the panels, explained for the future cleaning panels will increase effectiveness. He need rewarded to be outstanding customer service.
Business response:
Hi, Ann. Thank you for your kind words about Gabriel Mendoza. We truly appreciate your positive feedback and will ensure that Gabriel is recognized for his outstanding service. We're glad you're happy with the results, and we look forward to serving you again.
Got the problem handled.
Business response:
Hi, Masami. Your feedback is highly appreciated. Thank you for the review!
Very professional service and thoughtful hands on.
Business response:
Hi, Tao. We're thrilled to hear about your satisfaction with our service. It's always our goal to provide professional and attentive support. Your acknowledgment means a lot to us. Thank you so much for taking the time to share your experience!
Eric was very professional. He was courteous, explained what he was going to do, how long it would take, and cleaned up after himself.
Business response:
Hi, Katherine. Thank you so much for taking the time to share your feedback with us. We're delighted to hear about your positive experience and know that Eric could meet your expectations with his professionalism and courtesy. It's always our goal to provide clear communication and leave everything tidy after work. Your satisfaction is our top priority, and your comments motivate us to deliver high-quality service. We look forward to serving you again in the future!
Did his job efficiently & was on time so I had the bulk of the afternoon for other things.
Business response:
Thank you, Phyllis, for your kind words! We're thrilled to hear that you were satisfied with the efficiency and punctuality of the service. Ensuring you have more time for yourself is important to us. If there's anything else we can do for you or if you have any more feedback, please don't hesitate to let us know!
Techs were friendly and knowledgeable. Communicated well.
Business response:
Hi, Shelly. Thank you so much for leaving us a stellar review!
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