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EnergyAid
- Solar Installation
- Fremont, CA
About this business
Location details
3300 Seldon Ct, # 11, Fremont, CA, 94539, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Nicholson did very good specially with the weather being so hot and my garage being so hot š¤ Ā
Business response:
Hi, John. Thank you so much for leaving us a stellar review!Ā
No complaints, tech was very knowledgeable and was able to find the bad part. He is giving the information to his team.Ā
Business response:
Hi, Dave. Thank you for your positive feedback! Our technician, Samneil Samson, has provided the necessary information for the follow-up visit to restore proper communication on the system. Once we receive approval for the new work order from Spruce, we will reach out to schedule the next steps. Thank you for your understanding,Ā
Great service. Communicates any issues and very helpful.Ā
Business response:
Hi, Thomas. Thank you so much for your feedback! We're thrilled you were pleased with our service and communication. It's our top priority to address any issues promptly and ensure your experience is as smooth as possible. If you need any more assistance or have further comments, we're always here to help. Thanks again for choosing us!Ā
Very patient and helpful.Ā
Business response:
Hi, Susan. Thanks for taking the time to share your positive experience. We truly appreciate it!Ā
He was very familiar with the systemĀ
Business response:
Thanks, Luis, for your 5-star rating and for acknowledging Nicholas Bartosch's expertise. We're glad he met your expectations! Your feedback is appreciated, and we'll share your kind words with Nicholas. Looking forward to assisting you again!Ā
Nicholas Bartosch was on time, professional, polite and efficient - cannot ask for anything more. He completed the job in a timely manner. He checked the inverter and found it was not working properly. Fan was not working at all, unit was very hot. He turned it off because it could be a fire hazard and advised me to contact Sunrun.Ā
Business response:
Hi, Elaine. Thank you for the great review and for letting us know about your experience with Nicholas Bartosch. We appreciate your feedback and are glad he could identify and address the issue with the inverter. We apologize for any inconvenience and will work with Sunrun to resolve the problem promptly.Ā
Iād give Erik Orduna 5stars as a company representative!Ā
Business response:
Hi, Leone. We're thrilled to hear about your positive experience and appreciate you taking the time to share it. Erik is a valuable team member, and your acknowledgment means a lot to us. If there's anything more we can do for you, please don't hesitate to let us know. Thanks again for choosing us!Ā
Gabriel Mendoza your technician was excellent, he explained the process, answered my question about the panel, did a thorough job in the washing and rinsing the panels, explained for the future cleaning panels will increase effectiveness. He need rewarded to be outstanding customer service.Ā
Business response:
Hi, Ann. Thank you for your kind words about Gabriel Mendoza. We truly appreciate your positive feedback and will ensure that Gabriel is recognized for his outstanding service. We're glad you're happy with the results, and we look forward to serving you again.Ā
Got the problem handled.Ā
Business response:
Hi, Masami. Your feedback is highly appreciated. Thank you for the review!Ā
Frequently asked questions about EnergyAid
How is EnergyAid rated?
EnergyAid has a 4.8 star rating with 1,029 reviews.Ā
When is EnergyAid open?
EnergyAid is closed now. It will open tomorrow at 8:00 a.m.Ā