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3300 Seldon Ct, # 11, Fremont, CA, 94539, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Erik did a diagnostic evaluation for us. He was very competent and professional.Â
Business response:
Thank you for sharing your valuable feedback with us. We are delighted that Erik delivers exceptional service and makes your experience pleasant. Your continued support is greatly appreciated, and we look forward to serving you in the future. Â
Great first contact both on the phone and in the field. As I am truly awful with names, please excuse me for not using the first person's name I spoke with in the office... He was GREAT, put me at ease and set up the appointment quickly. I'd tried to call LG as it is their system entirely. Finally gave up and re researched and came up with Solar Aid! As LG did nothing for several months. Beyond letting me they received both my email and text messages... No more LG products no matter the type! Solar Aid came to our rescue the... read more
Business response:
Hi, Victor. Your feedback is highly appreciated. Thank you for the review!Â
Service was quick and complete.Â
Business response:
Hi, Robert. We appreciate the kind words and are glad we could provide you with a positive experience!Â
Samneil Samson was professional and knowledgeable.Â
Business response:
Hi, Darlene. Thank you for your kind words about Samneil Samson. We are thrilled he provided you with a professional and knowledgeable service. If you ever need anything else, feel free to reach out.Â
Erik did a quick meter replacement. He was very professional, communicated when he will arrive and answered all my questions. Thank you, ErikÂ
Business response:
Hi, Vinay. Thank you so much for taking the time to share your positive experience with us. We're delighted to hear that Erik could assist you efficiently and professionally. Ensuring our customers are met with clear communication and helpful answers is a top priority, and it's fantastic to know Erik embodied these values during your service. Please don't hesitate to reach out if you have any more questions or need further assistance.Â
Nicholson did very good specially with the weather being so hot and my garage being so hot 🤠Â
Business response:
Hi, John. Thank you so much for leaving us a stellar review!Â
No complaints, tech was very knowledgeable and was able to find the bad part. He is giving the information to his team.Â
Business response:
Hi, Dave. Thank you for your positive feedback! Our technician, Samneil Samson, has provided the necessary information for the follow-up visit to restore proper communication on the system. Once we receive approval for the new work order from Spruce, we will reach out to schedule the next steps. Thank you for your understanding,Â
Great service. Communicates any issues and very helpful.Â
Business response:
Hi, Thomas. Thank you so much for your feedback! We're thrilled you were pleased with our service and communication. It's our top priority to address any issues promptly and ensure your experience is as smooth as possible. If you need any more assistance or have further comments, we're always here to help. Thanks again for choosing us!Â
Very patient and helpful.Â
Business response:
Hi, Susan. Thanks for taking the time to share your positive experience. We truly appreciate it!Â
EnergyAid has a 4.8 star rating with 959 reviews.Â
EnergyAid is closed now. It will open at 8:00 a.m.Â