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EnergyAid
- Solar Installation
- Fremont, CA
About this business
Location details
3300 Seldon Ct, # 11, Fremont, CA, 94539, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Got the job done. Good communication.
Business response:
Thank you, Yvonne! We’re glad you were satisfied with our service and communication. We are looking forward to working with you again in the future!
He was very informative and provided us all the information needed. Would recommend him for similar jobs.
Business response:
Hi, Uday. Your feedback is highly appreciated. Thank you so much for the review!
Erick as always was very professional and answered all my questions in a very professional and polite manner.
Business response:
Hi, Ana. Thank you very much for providing your valuable feedback. We're thrilled to hear about your positive interaction with Erick. His dedication to professionalism and providing helpful, courteous assistance aligns with our team's mission to deliver exceptional service. Your acknowledgment is greatly appreciated and will be shared with Erick and our team as an example of the impactful service we strive to provide. Please don't hesitate to reach out if you have any more questions or need further assistance.
Erik was very technical and answered all my questions. He was great.
Business response:
Thanks for letting us know, Thomas! It's great to hear that Erik was so helpful and knowledgeable. We'll pass on your kind words to him. Let us know if there's anything else we can do for you!
He did a good job, but he only do what he can do all these solar companies put in different boxes in every residential home, which is not good ???
Business response:
Hi, John. Thank you for your kind words about our service. We appreciate your feedback on industry practices and will definitely consider your thoughts as we strive to improve.
Took 3 visits to complete job. Had an appointment 1 week ago, but Nicholas had flat tire. He, the technician, scheduled me for the following day. Unfortunately, office did not do what they were suppose to do. They then rescheduled Nicholas for today, one week later. he Showed up for my home, Mill Valley, appointment. I hope for more hands-on training, but I got what I got. Thank you.
Business response:
Hi Paul, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced due to the multiple visits and the miscommunication within our team. Your patience and understanding amidst these challenges are greatly appreciated. We take your feedback seriously and are already taking steps to ensure better coordination and communication within our team to prevent such issues. Additionally, we recognize the importance of hands-on training and will address this to ensure our te... read more
I look forward to the follow up
Business response:
Hi, Wilbert. We sincerely thank you for the 5-star rating! Our team is working on your case, and one of our team members will contact you shortly. Your support and feedback mean a great deal to us.
very polite and informative, Erik Orduna at EnergyAid was great.
Business response:
Hi, Daniel. Thank you very much for your kind words and for sharing your experience with us. It's wonderful to hear that you had a positive interaction with Erik Orduna. We always strive to provide the best service possible, and it's heartening to know that Erik was able to uphold our standards and make your experience a memorable one. If you have any more feedback or anything else we can assist you with, please don't hesitate to reach out. We're here to help!
Other than having to wait a long time because of illness to first repair man , everything went great. explained the problem very well! Thanks Sab
Business response:
Hi, Sab. Thank you for taking the time to share your experience with us. We sincerely apologize for the delay in getting your repair scheduled due to our team member's unexpected illness. We understand how frustrating waits can be and appreciate your patience and understanding. It's great to hear that once service was provided, everything went smoothly and that the problem was explained clearly to your satisfaction. Thank you for your feedback, and please don't hesitate to reach out if you need further assistance.
Frequently asked questions about EnergyAid
How is EnergyAid rated?
EnergyAid has a 4.8 star rating with 959 reviews.
When is EnergyAid open?
EnergyAid is closed now. It will open at 8:00 a.m.