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EnergyAid
- Solar Installation
- Santa Ana, CA
About this business
Location details
1715 E Wilshire Ave, STE 715, Santa Ana, CA, 92705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Technicians service was excellent. Checked entire system before leaving and asked if I had any questions. Kevin Jacques (technician)
Business response:
Hi, Steve. Thank you so much for sharing your positive experience! We're thrilled to hear that Kevin Jacques provided excellent service and thoroughly checked your entire system before departing. It's great to know he also took the time to address any questions you might have had. Your feedback is highly appreciated. Thank you for the review!
Noah Sullivan gave his all on the service call. He was very thorough very careful and frequently rechecked things to make sure that they were done right. He didn’t mind the extra time( 3 1/2 hours). He also explained things to me, so I understood what the next steps needed to be and what had been done. A terrific experience and great customer service
Business response:
Hi, Dianne. Thank you so much for sharing your positive experience with Noah Sullivan! We're thrilled to hear about the dedication and attention to detail he demonstrated during your service call. It's wonderful to know he not only met but exceeded your expectations by being thorough, patient, and informative throughout the process. We'll pass on your kind words to Noah and the team. They'll be delighted to know their hard work and commitment to excellent customer service are appreciated. Thank you for choosing our services,... read more
Great communication. Quick work.
Business response:
Hi, Robert. Thanks for taking the time to share your positive experience. We truly appreciate it!
Matthew was very professional. He showed up on time and did his assessment of the system. He explained what was wrong and what to expect next.
Business response:
Hi, Rodney. Thank you so much for your positive feedback! We're delighted that Matthew's professionalism and thoroughness met your expectations. Ensuring clear communication and timely service is our top priority, and it's great to know that we're on the right track. Please don't hesitate to reach out if you have any further questions or need additional assistance. Thank you for choosing our services!
Pascal did excellent job. He also provided detail how the inverter communicate with the communication box. Now we are back to normal routine to charge from solar panels. I am glad that finally resolved my issues.
Business response:
Hi, Alfred. Thank you so much for taking the time to leave us a stellar review! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our service. We're glad that Pascal was able to provide you with excellent support and detailed information on how the inverter communicates with the communication box. It's great to know that you're now able to charge from your solar panels again without any issues.Thank you again for your support and we look forward to serving you in the future!... read more
Keyvin with EnergyAid was great… fast, efficient, knowledgeable, courteous, and on time (a few minutes early, actually 😊).
Business response:
Hi, Mark. Thank you so much for taking the time to leave us a review. We're thrilled to hear that you appreciated our efforts. Providing top-notch service is our primary goal, and we're glad it resonates with you. If there's anything more we can do to enhance your experience, or if you have any further feedback, please don't hesitate to let us know. We look forward to serving you again!
Explained what they were doing. Helps me understand how things work.
Business response:
Hello Tito, it's great that you found Pascal Becher's explanation helpful! We believe understanding how things work is vital, and we're pleased to have assisted you. If you have any further questions or need more clarification, please don't hesitate to ask. Thank you for your kind feedback!
Customer service was great.
Business response:
Hi, Melody. Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you were satisfied with our service! We always strive to provide the best experience possible, and your feedback is invaluable. If there's anything specific you believe we could do to make your next experience worthy of a 5-star rating; please don't hesitate to let us know. Your insight is crucial in helping us improve and ensure we continue meeting and exceeding our customers' expectations. Thanks again f... read more
The work of taking down the defective unit and putting up the new replacement units was done efficiently, cleanly by a technician and his assistant that were real professionals. They knew what they were doing. There's still the monitoring to be reinstalled but after almost 2 years without energy production I have my solar system working again. Thank you.
Business response:
Hi, Michel. Thank you so much for your kind words and for sharing your experience with us. We're delighted to hear that you found our team to be professional and efficient in getting your solar system back up and running. Our top priority is ensuring our customers are satisfied and their systems are functioning optimally. We appreciate your patience and trust in us through this process. Please don't hesitate to reach out if you need further assistance or have questions about the monitoring installation.
Frequently asked questions about EnergyAid
How is EnergyAid rated?
EnergyAid has a 4.6 star rating with 1,675 reviews.
When is EnergyAid open?
EnergyAid is closed now. It will open tomorrow at 8:00 a.m.