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EnergyAid
- Solar Installation
- Santa Ana, CA
About this business
Location details
1715 E Wilshire Ave, STE 715, Santa Ana, CA, 92705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Explained what they were doing. Helps me understand how things work.
Business response:
Hello Tito, it's great that you found Pascal Becher's explanation helpful! We believe understanding how things work is vital, and we're pleased to have assisted you. If you have any further questions or need more clarification, please don't hesitate to ask. Thank you for your kind feedback!
Customer service was great.
Business response:
Hi, Melody. Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you were satisfied with our service! We always strive to provide the best experience possible, and your feedback is invaluable. If there's anything specific you believe we could do to make your next experience worthy of a 5-star rating; please don't hesitate to let us know. Your insight is crucial in helping us improve and ensure we continue meeting and exceeding our customers' expectations. Thanks again f... read more
The work of taking down the defective unit and putting up the new replacement units was done efficiently, cleanly by a technician and his assistant that were real professionals. They knew what they were doing. There's still the monitoring to be reinstalled but after almost 2 years without energy production I have my solar system working again. Thank you.
Business response:
Hi, Michel. Thank you so much for your kind words and for sharing your experience with us. We're delighted to hear that you found our team to be professional and efficient in getting your solar system back up and running. Our top priority is ensuring our customers are satisfied and their systems are functioning optimally. We appreciate your patience and trust in us through this process. Please don't hesitate to reach out if you need further assistance or have questions about the monitoring installation.
The gentleman I spoke with, Noah Sullivan, was extremely knowledgeable and helpful in clearly explaining everything and answering my questions. You are lucky to have such an employee. He is an asset to your Company.
Business response:
Hi, Mona. Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Noah Sullivan provided you with the knowledgeable and helpful service we strive for. Noah is indeed a valued member of our team, and your kind words reinforce the dedication we all have to delivering exceptional service. We consider ourselves fortunate to have employees like Noah who genuinely care about our customers' satisfaction. Your feedback is greatly appreciated and will be shared with Noah and the t... read more
Professional service
Business response:
Hi, Cliff. Your feedback is highly appreciated. Thank you for the review!
Nice and professional
Business response:
Hi, Corry. We appreciate the kind words and are glad we could provide you with a positive experience!
Everything was great. Thanks.
Business response:
Hi, Russ. We appreciate the kind words and are glad we could provide you with a positive experience!
Erwin was great. Did a through inspection of the solar panels and also the inverter and took his time explaining to us too. Answered all our questions. Now waiting for the call back to schedule 2 guys to fix the system.
Business response:
Hi, Azmina. Thank you so much for taking the time to share your experience with Erwin's service! We're thrilled to hear that you were satisfied with the thoroughness of his inspection and the clarity of the information he provided. Ensuring our clients feel confident and well-informed is a top priority for us. We're eager to take the following steps and will be in touch very soon to schedule the repair work on your system. If you have any more questions, please don't hesitate to ask.
Knowledgeable tech.
Business response:
Thank you for the positive feedback, John! We take pride in ensuring that all our technicians are highly skilled and continuously trained to stay abreast of the latest developments in the field. Our team's expertise is a top priority in providing the best service possible.
Frequently asked questions about EnergyAid
How is EnergyAid rated?
EnergyAid has a 4.6 star rating with 1,767 reviews.
When is EnergyAid open?
EnergyAid is closed now. It will open tomorrow at 8:00 a.m.