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EnergyAid
- Solar Installation
- Santa Ana, CA
About this business
EnergyAid is a leading provider of high-quality service, maintenance, tune-ups and system evaluations for residential and commercial customers. Management of EnergyAid has collectively over 100 years of experience in the solar power industry and are passionate about making sure system owners realize their expectations when it comes to system performance, utility bill reductions and a positive effect on greenhouse gasses.
Location details
1715 E Wilshire Ave, STE 715, Santa Ana, CA, 92705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Excellent work by getting to the issue and solving it.
Business response:
Hi, Aaron. Thank you so much for your kind words and for leaving us this excellent review! We're thrilled you were satisfied with how Keyvin Jacques handled and resolved the issue. Our team always strives to deliver the best service possible, and it's gratifying to know that our efforts have made a positive impact. If there's anything more we can do for you in the future, please don't hesitate to reach out. Thanks again for your support!
On time. Pleasant, knowledgeable efficient guys.
Business response:
Hi, Jim. Thank you so much for your kind words! We're thrilled you had a positive experience with Pascal Becher and Francisco Lemus. We take great pride in their dedication to being on time and providing pleasant, knowledgeable, and efficient service. We are looking forward to serving you again in the future!
Your Technician Renan Viado is very knowledgeable and thorough with my solar system diagnostics and he has spent most of his time communicated with the Inverter manufacturer for troubleshooting enable to pinpoint the real root cause of the problem. I am very happy with his performance and services and I would prefer to have Renan Viado return to replace the components once you receive the RMA from the original manufacturer. Thanks so much to Renan Viado and thanks to EnergyAid too.
Business response:
Hi, Chi. Thank you for taking the time to share your experience with us. We are delighted that you positively interacted with our technician, Renan Viado. Knowing that our team members uphold our service standards by being knowledgeable, thorough, and proactive, especially regarding complex diagnostics and communication with manufacturers, is always encouraging. Renan is a valuable team member, and we're glad to see his hard work and dedication reflected in your satisfaction. We'll pass on your kind words to him and ensur... read more
Tech was on time, called ahead and answered all the questions I had for him
Business response:
Hi David, thank you so much for sharing your thoughts with us! We truly appreciate your feedback and the time you took to let us know how we're doing. Rest assured, punctuality and clear communication are at the top of our priority list, and we are committed to constantly improving to ensure our customer's satisfaction. Thank you for choosing us as your service provider!
not the most professional and didn't leave me with confidence on you handling the job with competence.
Business response:
Thank you for sharing your feedback with us, John. We are committed to improving our services and would appreciate the opportunity to prove our competence and professionalism to you. If you decide to use our services again, we will do our best to meet and exceed your expectations and earn that 5-star rating from you. Your feedback is important to us as it helps us grow and improve. We value your business and look forward to serving you better. Thank you again.
The response from your team was great. Also they were very helpful and fix the issue quickly. Thank you for stand behind your service.
Business response:
Hi, Alee. Your feedback is highly appreciated. Thank you for the review!
Francisco is an outstanding technician!! Friendly and knowledgeable!!
Business response:
Hi, Sheldon. Thank you very much for the positive feedback! We're delighted to hear that you had a fantastic experience with Francisco. He truly embodies our values of friendliness and expertise. Your satisfaction is our top priority. Your feedback motivates our team to provide exceptional service. Thank you again for taking the time to share your experience with us.
Keyvin Jacques was very professional. He answered all my concerns to my satisfaction of understanding what he was here to do. Took time explaining And provided additional information I was not aware, so I could get things fix so I would be able to use my solar system to full capacity. Give him a bonus 🙂
Business response:
Hi, David. Thank you for sharing your positive experience! It's fantastic to hear that Keyvin Jacques was professional and thorough in addressing your concerns and explaining everything clearly. His dedication to ensuring you have all the necessary information to utilize your solar system is commendable. It's delightful to learn that he has explained everything clearly, ensuring you understand how to make the most of your solar system. Such uplifting feedback helps us acknowledge and appreciate our team members who exceed ex... read more
Noah is very knowledgeable, curious and eager to learn. Very much appreciated
Business response:
Hi, Thomas. Thank you for sharing your feedback regarding Noah. We appreciate your positive comments and are glad he demonstrates knowledge, curiosity, and a strong willingness to learn. We strive to maintain a high level of service and your feedback helps us to achieve this goal. Thank you again for taking the time to provide your input.
Frequently asked questions about EnergyAid
How is EnergyAid rated?
EnergyAid has a 4.9 star rating with 1,280 reviews.
When is EnergyAid open?
EnergyAid is closed now. It will open at 8:00 a.m.