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EnergyAid is a leading provider of high-quality service, maintenance, tune-ups and system evaluations for residential and commercial customers. Management of EnergyAid has collectively over 100 years of experience in the solar power industry and are passionate about making sure system owners realize their expectations when it comes to system performance, utility bill reductions and a positive effect on greenhouse gasses.
1715 E Wilshire Ave, STE 715, Santa Ana, CA, 92705, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 3:00 p.m. | |
Sun | Closed |
On time. Knew what to do. Made a decision and now the next step is getting ready.
Business response:
Hey Richard! Thank you so much for your excellent feedback - it made our day! We are thrilled to hear that Matthew McCabe, one of our top-notch technicians, was able to provide you with expert service. We can't wait for you to receive the replacement battery and get your system back up and running. If you have any further concerns or questions, please don't hesitate to contact us - we're here to help!
Came on time and they were very pleasant.
Business response:
Hi, Thomasina. We're thrilled to hear that Erwin Manriquez and Geovanni Palomino Reyes were able to arrive on time and provide you with a pleasant experience. It's always great to hear positive feedback from valued customers like you. We appreciate your business and can't wait to have the opportunity to serve you again in the future!
Matthew was very professional and knowledgeable. You are lucky to have such an excellent representative.
Business response:
Thank you for taking the time to complete the survey and sharing your positive experience with Matthew. We are delighted to hear that he was professional and knowledgeable and provided you with an excellent service. At EnergyAid, we strive to provide the highest level of customer satisfaction, and we are thrilled to know that we met your expectations. Please do not hesitate to contact us if you need further assistance.
On time, quick work, excellent communication.
Business response:
Thank you so much for your kind words, Robert! We are thrilled to hear that you were satisfied with the service provided by Matthew McCabe and that he delivered everything to you in a timely manner. It was our pleasure to keep you updated with excellent communication throughout the process. Your satisfaction is our top priority, and we are grateful for the opportunity to assist you. If there is anything else we can do for you, please do not hesitate to let us know.
Matt was precise (texting me before arrival), very nice and quite professional in his explanations. He coordinated future servicing very efficiently. Overall, great service
Business response:
Hi, Dianne. Thank you for taking the time to provide feedback on your recent service experience. We are delighted that Matt communicated effectively, provided professional explanations, and respected your time. Your kind words are much appreciated and will serve as a motivation for our team to continue to deliver exceptional customer service. We look forward to the opportunity to serve you again in the future.
Roman was very diligent and showed me what to look for in the future. I'm just happy my system was not broken as I thought.
Business response:
Hi, William. Thank you so much for taking the time to share your valuable feedback with us! Your kind words about Roman and the service provided mean a lot to us. We're glad that we could assist you in putting your concerns to rest and that you found our service helpful. Our company takes pride in providing top-notch customer service, and your feedback motivates us to continue striving for excellence. Please know that we're always here to help you with any questions or concerns you may have. Thank you once again for choosin... read more
Matt is very professional and friendly, He explained what is going on with my battery.
Business response:
Thank you for taking the time to provide us with your feedback, Yvonne. We are delighted to hear that Matt was able to provide you with a professional and friendly service that exceeded your expectations. It is fantastic that you appreciated his willingness to help and clear explanations about the battery issue. Thank you again for taking the time to share your positive experience with us!
Very nice crew. Had no issues. They did a great job
Business response:
Hi, Paul. We are delighted to hear that you had a positive experience with Joe Calderon and appreciate you taking the time to let us know. We take pride in providing exceptional service, so it's great to see that our efforts have paid off. Thank you for choosing us and we hope to have the pleasure of serving you again in the future.
Love Noah. He always does a great job. Very informative!
Business response:
Hi, Helaine. Thank you so much for leaving us a stellar review! It means a lot to us to receive such positive feedback. We're glad to hear that Noah was able to provide you with the high-quality service that we pride ourselves on. He is a dedicated technician who strives to go above and beyond for our customers. If you ever need further assistance, please don't hesitate to contact us. We appreciate your business and look forward to working with you again.
EnergyAid has a 4.9 star rating with 1,238 reviews.
EnergyAid is open now. It will close at 5:00 p.m.