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Epic Sports
- Recreation
- Bel Aire, KS
About this business
Epic Sports offers over 500,000 SKUs of team sports products including: baseball, soccer, basketball, softball, football, volleyball, and lacrosse, with new products added daily. • No Minimums • Quantity Discounts • We print your: Picture Logo design
Location details
9750 E 53rd St N, Bel Aire, KS, 67226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible customer service Horrible customer service! I ordered uniforms the middle of August, I was supposed to receive them by Sept 6. On Sept 1, I contacted customer support since it still said processing and hadn't shipped yet. I received a notice that it was shipped and I would get the tracking info within 24 hours. On Sept 2 at 4 in the afternoon, I received an email stating that my items were out of stock and backordered. This is horrible, as we needed them by 9/10. I still haven't received my money back either. Horrib... read more
Horrible Customer Service I made an order with Epic sports for mesh sports bags. I'm part of a non profit group supplying bags for recess equipment. When our box was received 1/2 of the merchandise was missing. Because numerous people work for our group the box was tossed before I realized we were missing product. This company refuses to help stating that due to "weight" at time of shipping everything had to have been present. I haven't spoken to a single person willing to help me make this right. I placed my order online an... read more
Do not order from here many other companies want your business I ordered a baseball glove, on august 17 and it was suppose to deliver on august 26. August 28th I tried to get I touch with epic sports and they didn't have a person answering the phone, only a robot that asked the order number. All that would give is the same info I knew from tracking. I wanted to talk to a person about it. Two days later I called the post office in Kansas and they said ti call epic. So I called again. After being in hold for 45 minutes I reach... read more
Horrible company I received 7 shirts that were damaged. Tried to return them online 4 times and each time I hit submit the link was broken. Tried online Customer Service... nada. Tried to call them, left a call back number and never got a call back. Emails were returned a min of 3 days later and you would respond and then another 3 days would go by before they responded. I was emailed a RMA number and was told that I was going to be charged a restocking fee and I had to pay for the shipping back for THEIR DAMAGED shirts. If ... read more
RUN AWAY! Epic Sports is a joke! Customer Service is a joke! Run away. Do not order from this company! They say one thing. They do another. No one to call. Can only chat online. I assume they are not real people because they wouldn't give the answers they are giving. The season will be over before we get our shirts. Complete disappointment. Will never use them again.
Epic Sports Sucks I ordered RED softball face masks from there, they sent maroon. I had to pay $40 to ship them back and they wouldn't reimburse me because they said that maroon was the right product. They have poor customer service. I will not buy anything from them ever again. Just go to Amazon, much more easier and better to deal with and will send you the right product.
No Merchandise in Box I ordered some clothes and when I checked on order it said it had shipped. I'm like great. 2 weeks go buy and still no order. Followed tracking number and UPS said upon receiving order there was no merchandise in box they received. So another week passes and no answer yet from epic. Same response from "Cody" saying was shipped. Really, then they "Eric/Cody said oh we will send out another shipment, all this is being done over a text to a "live agent" that changes every time I try to reach someone. Two d... read more
Wanted to place order $500.00 +/- Preferring to speak to a live person to 1- confirm items were available and in stock 2- Confirm 1-2 days shipping as advertised & 3 - Amount needed to be purchase to receive free shipping. Waited on hold for over 10 min before I was directed to hit "0" for as call back. Decided then to look at reviews, glad I did. Call me an antique but when I spend my money I want to KNOW someone cares on the receiving end, and will do right by their customers. Keeping customers at arms length & once remove... read more
Company refuses to respond to emails, amounting to THEFT I used to have positive experiences with Epic Sports, but the company charged me a restocking fee for a T-shirt with supersmall sleeves. I balked, claiming the cut was defective. I produced requested photographs, and the company ignored all my emails and new support tickets. The company's "chat" feature doesn't work at all. All this is over north of $1 in restocking fees. This is a matter of principle, though, and Epic Sports is committing THEFT by stonewalling me. How... read more
Frequently asked questions about Epic Sports
How is Epic Sports rated?
Epic Sports has a 4.5 star rating with 48,685 reviews.
When is Epic Sports open?
Epic Sports is closed now. It will open at 8:00 a.m.