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Extended Stay America - Albuquerque - Airport
- Hotels
- Albuquerque, NM
About this business
Extended Stay America Hotel Albuquerque - Airport is located at 2321 International Ave SE, Albuquerque, NM. This business specializes in Hotels & Motels and Other Lodging.
Location details
2321 International Ave. S.E., Albuquerque, NM, 87106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was excellent
Business response:
Dear Andrew, thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It is a pleasure to read about the service you received from our staff. They will be pleased to know our guests notice and appreciate their efforts. We hope you will stay with us again the next time you visit the city. Sincerely, Hotel Management
We were traveling with our goldendoodle. They gave us a room with a warped door, very dented refrigerator and stained carpet. The bathroom was clean as was the bedding. Check in and out was easy but they require a 200 dollar deposit when you check in. The owners should put some money into this hotel. Staff was friendly.
Business response:
Dear Terry, thank you for staying with us and bringing your furry friend along. We are glad you had a pleasant stay, but a few maintenance issues hampered it, making it not a perfect one. We appreciate your observations and concerns, and we have taken note of both. We hope you will consider giving us a second chance to provide the hospitality you should always expect from us. Sincerely, Hotel Management
Won’t stay again People need to know the charge a $200 fee and do not take it off for 5 to 7 business days
Business response:
Dear sharon, we regret your disappointment with the charge. The charge is a deposit to guarantee incidental expenses incurred during your stay, which is refunded post departure within 14 days. This information is available on our website as well. We hope you will consider giving us another chance to show you the outstanding service we typically provide. Sincerely, Hotel Management
Great place to stay and very convenient to most everything like food, etc
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Very good value and nice accommodations This hotel is an excellent value. Good location and the room with the kitchen was perfect. The central location is convenient too. I’ll stay here again the next time I’m in town.
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Unexpected charges Waited 20 minutes for clerk to return to office…almost gave up since no one was in the office. Also Charged $200 fee that I was not expecting.
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I didnt like how rude the front dest people were.
Business response:
Dear Andrew, Please accept our apologies for not meeting your expectations. We strive to provide wonderful hospitality to all our guests; therefore, we truly regret that this was not your experience. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Airport
How is Extended Stay America - Albuquerque - Airport rated?
Extended Stay America - Albuquerque - Airport has a 4.2 star rating with 1,582 reviews.
When is Extended Stay America - Albuquerque - Airport open?
Extended Stay America - Albuquerque - Airport is open now. It will close tomorrow at 12:00 a.m.