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Extended Stay America - Albuquerque - Airport
- Hotels
- Albuquerque, NM
About this business
Extended Stay America Hotel Albuquerque - Airport is located at 2321 International Ave SE, Albuquerque, NM. This business specializes in Hotels & Motels and Other Lodging.
Location details
2321 International Ave. S.E., Albuquerque, NM, 87106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our stay was alright. It was a last minute option. The guy that checked us in was friendly and explained the deposit. Our room reeked like the smell of weed though and wasnt the cleanest.
Business response:
Dear Crystal, Thank you for your review of our hotel. We are glad that you enjoyed the service provided by our front desk associate. Our guests' comfort is always our top priority; therefore, we apologize if we did not properly service your room. All of our associates are committed to providing the most comfortable accommodations, and we hope we have the opportunity to demonstrate this to you on a future visit.SincerelyHotel Management
Just passing thru We travel quite a bit for pleasure, and have stayed at all sorts of hotels. This is one of the cleanest rooms we’ve stayed in, and very comfortable. We got the studio with kitchenette, however did not need it as this was just a stop on our way to Dallas, Tx. (Only downside would be the carpets look like they could use a deep cleaning)
Business response:
Thank you for reviewing your stay at Extended Stay America. We are pleased to know you had a wonderful stay. We strive to provide an exceptional experience to all our guests. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
The room was not clean, old soap was not removed from the shower, toilet had pee residues, , toilet sorround floor had pee , table was dirty with candy, carpet was nor vacuumed
Business response:
Dear Efrain C, Please accept our apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with cleanliness, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Management
The accommodations were very pleasant. Also the water was very hot and lovely.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are pleased to know you had a wonderful stay. We strive to provide an exceptional experience to all our guests. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
Business response:
Thank you for reviewing your stay at Extended Stay America. We are pleased to know you had a wonderful stay. We strive to provide an exceptional experience to all our guests. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
Business response:
Dear Deborah, thank you for choosing our hotel for your visit. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing. Sincerely, Hotel Management
The price was good not really a bad place. What i did not like was the 200 dollar deposit. Charged immediatey but here i am 5 days after leaving and it is still to be refunded. I probab;y wont stay here again.
Business response:
Dear James, we appreciate you being our guest and taking the time to share your feedback. Although it was nice to see you had an overall pleasant stay, we are sorry you were unaware of our deposit policy if a guest opts to pay for their rooms in cash. We inform all our guests by having this information published on booking sites. Again, we are very sorry for the problems you encountered. We do hope you will stay with us another time so we can provide you with a much more enjoyable experience.Sincerely,Hotel Management
Business response:
Thank you for reviewing your stay at Extended Stay America. We are pleased to know you had a wonderful stay. We strive to provide an exceptional experience to all our guests. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Airport
How is Extended Stay America - Albuquerque - Airport rated?
Extended Stay America - Albuquerque - Airport has a 4.2 star rating with 1,663 reviews.
When is Extended Stay America - Albuquerque - Airport open?
Extended Stay America - Albuquerque - Airport is open now. It will close tomorrow at 12:00 a.m.