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Extended Stay America - Albuquerque - Airport
- Hotels
- Albuquerque, NM
About this business
Extended Stay America Hotel Albuquerque - Airport is located at 2321 International Ave SE, Albuquerque, NM. This business specializes in Hotels & Motels and Other Lodging.
Location details
2321 International Ave. S.E., Albuquerque, NM, 87106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was good for one night but kinda overpriced for what you’re getting
Business response:
Dear Frida, thank you so much for taking the time to post a review. Although we are happy to see your overall stay was good, we were disappointed that you felt the price did not meet your expectations. As with most cities, certain times of the year are busier and command higher rates; however, we make every effort to be priced competitively. It was a pleasure to have you as our guest, and we hope to welcome you again. Sincerely, Hotel Management
Ok, so the phone and bedside lights were not working, but the beds were clean, there were no bugs in the room, and, aside from someone dropping a large number of glass bottles into a nearby trashcan outside of our room it was relatively quiet. The room had a stove and we hadn't seen that much on our trip.
Business response:
Dear Chris, Please accept our apologies for not meeting your expectations. We strive to provide wonderful hospitality to all our guests; therefore, we truly regret that this was not your experience. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Its a nice place to to sleep. Its clean. On this stay they were short handed so it took me an hour to get a room. And it wasnt just me 5 other people were waiting for rooms. Staff was great. I would stay again.
Business response:
Dear Joanna, thank you for taking the time to review your stay with us. We are pleased that you enjoyed the clean and friendly staff, and we certainly appreciate your kind comments about your overall stay. However, we hope you will accept our apologies regarding the check-in process. We value your feedback as we constantly strive to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommodate you again soon. Sincerely, H... read more
It wasn't clean.
Business response:
Dear rosemary, thank you very much for posting a review of your stay. It is nice to read that we met most of your expectations. However, we do apologize for the issues you had regarding the cleanliness. We have shared your comments with our housekeeping staff and want to thank you for this valuable feedback. We look forward to having you stay with us again. Sincerely, Hotel Management
Room was tidy for the most part. The floor needed a good sweep and mop though.
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Nice efficiency, Bed comfortable, area quiet, would stay again if in the area.
Business response:
Dear Anthony, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to know that you enjoyed your stay and that our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please revisit us the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Airport
How is Extended Stay America - Albuquerque - Airport rated?
Extended Stay America - Albuquerque - Airport has a 4.2 star rating with 1,583 reviews.
When is Extended Stay America - Albuquerque - Airport open?
Extended Stay America - Albuquerque - Airport is open now. It will close tomorrow at 12:00 a.m.