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Extended Stay America - Albuquerque - Airport
- Hotels
- Albuquerque, NM
About this business
Extended Stay America Hotel Albuquerque - Airport is located at 2321 International Ave SE, Albuquerque, NM. This business specializes in Hotels & Motels and Other Lodging.
Location details
2321 International Ave. S.E., Albuquerque, NM, 87106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The young woman who checked me in was helpful, courteous, professional, and kind. Made me feel taken care of. Thank you.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are pleased to know you had a wonderful stay. We strive to provide an exceptional experience to all our guests. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
Average. Slow hot water. No glasses or cups provided
Business response:
Dear Gary, thank you for choosing us. We are glad you had a pleasant time with us. However, we are genuinely sorry for the issues you experienced and for not providing the exceptional stay you deserve. To ensure cleanliness, all the dishes of your suite are kept at the front desk and our team delivers them to your suite when requested. We are sorry you were unaware of the same, and your comments are shared with the team to improve. Also, our maintenance team is taking care of the water issue you mentioned. Please stay with u... read more
Business response:
Dear Joseph, we apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Thank you again for your feedback. Sincerely, Hotel Management
Great staff!! Both Jeremiah and Diego were amazing in regards to going over and above to assist me with everything; making it easy and stress free! Thank you gentlemen!
Business response:
Dear Alexander, thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It is a pleasure to read about the service you received from our staff, Jeremiah and Diego. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit the area. Sincerely,Hotel Management
Business response:
Dear Jessica, thank you for being our guest at Extended Stay America. We are happy that you enjoyed your time with us. Your feedback is shared with our housekeeping and food and beverage team for further improvement. It was a pleasure having you as our guest, and we hope to see you again.Sincerely,Hotel Management
The staff is very nice, helpful and professional. My room had stains on the carpet but it is a pet room. The breakfast has no seating area and is coffee, tea, granola bars and banana muffins. That's it. I was here 4 nights and it was very quiet. AC/heater units were being cleaned. Elevator is great.
Business response:
Dear Shelley, thank you for being our guest at Extended Stay America. We are happy that you enjoyed your time with us. Your feedback is shared with our housekeeping and food and beverage team for further improvement. It was a pleasure having you as our guest, and we hope to see you again.Sincerely,Hotel Management
Business response:
Thank you for reviewing your stay at Extended Stay America. We are pleased to know you had a wonderful stay. We strive to provide an exceptional experience to all our guests. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
The beds comfort was Ok. The Dirty of the halls and Stairs was terrible, really dirty. Also the cleanness of the carpet and chairs very dirty with pets hair that create an atmosphere of a dirty room. You should separate rooms for those persons that we don't required pets friendly rooms or CLEAN THEM !!!
Business response:
Dear Nalleli, Please accept our apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and welcome you back again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Airport
How is Extended Stay America - Albuquerque - Airport rated?
Extended Stay America - Albuquerque - Airport has a 4.2 star rating with 1,691 reviews.
When is Extended Stay America - Albuquerque - Airport open?
Extended Stay America - Albuquerque - Airport is open now. It will close tomorrow at 12:00 a.m.