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Extended Stay America - Albuquerque - Airport
- Hotels
- Albuquerque, NM
About this business
Extended Stay America Hotel Albuquerque - Airport is located at 2321 International Ave SE, Albuquerque, NM. This business specializes in Hotels & Motels and Other Lodging.
Location details
2321 International Ave. S.E., Albuquerque, NM, 87106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room smelled like cigarette smoke. My clothing and luggage still has the odor on them. The hotel staff was friendly, no issues with check-in or check-out, security driving around the area. No problems other than the room smell.
Business response:
Thomas, thank you for being our guest and for reviewing your stay. We apologize for not providing the refreshing room you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We would like the opportunity to serve you better in the future and hope you will consider a return visit. Sincerely, Hotel Management
Needs updating Rooms could use some updating. Bathroom appeared to be clean just really worn out shower pan. Few areas actually popped and sunk a bit when stepped on. Had to request the kitchen cookware and others in our party were only able to get one pan. Some in our party were not able to get clean towels when requested or clean sheets for that matter. No ice machine onsite.
Business response:
Andrew, we value you as our guest, and we appreciate you taking time to review our hotel. We are happy you enjoyed your overall stay with us. We receive many positive comments regarding our fully equipped kitchens with full size refrigerator/freezer which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. We try our best to have dishware for all guest, I'm sorry that the hotel didn't have any available during your stay. Thank you again for... read more
Business response:
Lori, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your stay. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Todo muy bien buena atención y cómodo cuartos muy limpio y tranquilo
Business response:
Gracias por elegir Extended Stay America. Nos complace saber que superamos sus expectativas y que tuvo una excelente estadía. Fue un placer tenerlo como nuestro invitado, y esperamos recibirlo nuevamente pronto. Atentamente, Gerencia del Hotel
The rooms need a little more cleaning.
Business response:
Tracy, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your stay. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Nice but overpriced and high deposit Nice rooms but be prepared to pay a $200 deposit and also for it to take 20 minutes to check out in the morning because no one is to be found. The breakfast is grab and go. Nice rooms but not worth the price in my opinion.
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
No Ice Maker The property should at least have an ice-maker. Yes, the price is a no frills price. However, ice-maker is a small expense to the operators and big deal to guests that want a chilled drink in their rooms.
Business response:
Ashley, we value you as our guest, andwe appreciate you taking time to review our hotel. We arehappy you enjoyed your overall stay with us. We receive many positive comments regarding our fully equipped kitchens with full size refrigerator/freezer which includes ice trays for your convenience. Therefore we do not have ice machines on ourproperty, and we apologize for your disappointment. Thank you again for being our guest and for your feedback. Sincerely, Hotel Management
short shower curtains I've stayed here numerous times for business,]. My only complaint is that the shower curtains are too short. The water leaks out onto the floor do I had to do a short shower. I mentioned it to the front desk and he said all the shower curtains are the same length and there was nothing they could do about it.
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Airport
How is Extended Stay America - Albuquerque - Airport rated?
Extended Stay America - Albuquerque - Airport has a 4.2 star rating with 1,583 reviews.
When is Extended Stay America - Albuquerque - Airport open?
Extended Stay America - Albuquerque - Airport is open now. It will close tomorrow at 12:00 a.m.