This profile has been claimed by the business owner or representative.
Extended Stay America - Albuquerque - Rio Rancho
- Other
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything in the room look old, on my arrived the hallway smell like garlic, shower head not adjustable very uncomfortable to shower. Two day stayed no room service.
Business response:
Dear Guest, Thank you for staying with us. We are sorry for the inconvenience you had during your stay. We have noted your feedback regarding the abovementioned issues and will address them adequately. Since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. We also offer a complimentary linen exchange service at the front desk. In response to your feedback, we will coach our front desk st... read more
It was fine. although room was clean, found items under bed that was left from previous guests
Ac unit broke The ac kept shutting off and would not get cold enough
Business response:
Dear Samantha, thank you for taking the time to review our hotel. We were delighted to read how much you enjoyed your stay with us as per the rating. However, we hope you will accept our apologies for any disturbances the air conditioning unit in your room caused. Thank you for bringing this to our attention; we will address this accordingly and are very grateful for your patience. We look forward to having you visit with us again. Safe Travels.Sincerely,Hotel Management
Do better It was not a very good experience. The wash clothes is the Bathroom were gross the had hair on them and were stained brown when they should have been white i will not be staying there ever again
Business response:
Dear Guest, thank you for choosing us. We were disappointed to read about the issues you encountered, and we sincerely apologize for not meeting your expectations. We will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. Thank you once more for choosing us; we appreciate your business.Sincerely,Hotel Management
Safe and quite. Thank you!
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho
How is Extended Stay America - Albuquerque - Rio Rancho rated?
Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,198 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho open?
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.