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Extended Stay America - Albuquerque - Rio Rancho
- Other
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice, clean and quiet.
The kitchen stove needs updating. The heating elements were old and rusting. Cooking or heating food was a challenge. Only 1 week or longer can receiving house keeping services.
Business response:
Dear Karen, Our goal is to provide an outstanding stay for every guest; therefore, we apologize for your inconvenience. We cannot thank you enough for your patience and understanding. We are grateful for your time and hope you will revisit so we can provide the seamless, exceptional experience that you deserve. Sincerely,Hotel Management
Hospital stay Lt Knee Grimmer dirty? smelly, no working pool?
The staff was really nice. There were several little things that were bothersome. There was a used tissue on the floor in my room- so it wasn't thoroughly cleaned/inspected. The back door was propped open with a bucket-unsafe! Many areas smelled like weed!
Business response:
Dear Kristen, thank you for staying with us. It is good to you liked the customer service of our staff. However, we apologize for the issues you experienced. Your feedback is discussed with our housekeeping team to ensure rooms are thoroughly clean and inspected before allocating them to future guests. Although your experience is not typical, we have room to improve, and you have our assurance that we will. We welcome the opportunity to prove ourselves again as your trusted hotel while in the city. Sincerely, Hotel Managemen... read more
Business response:
Happy you enjoyed your stay! Please come again
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho
How is Extended Stay America - Albuquerque - Rio Rancho rated?
Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,167 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho open?
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.