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Extended Stay America - Albuquerque - Rio Rancho
- Other
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It is located in a safe and quiet area
Business response:
Happy you enjoyed your stay
Poor upkeep, noisy, severely dated, uncomf bed. This place is old, poorly maintained, and lacking any amenities. Full kitchen without any dishes, utensils, or cups. No coffee pot, no microwave, and a refrigerator that opened the wrong way. Front desk staff was friendly at check-in. No handicapped access at front entrance, located away from the front door, no automatic door for easy access with bellman's cart. Room has a hint of cigarette smoke, cigarette burns around sink in bathroom, large gaps in caulking around tub faucet... read more
Business response:
Douglas, thank you for the review and for staying with us. We always aim to deliver a clean, comfortable, and well-equipped suite to our guests; therefore, we regret letting you down in the areas you mentioned. We will share your remarks with the appropriate teams to ensure these concerns are not repeated. We have taken note of your additional comments regarding ADA requirements and the automatic electronic door. We appreciate your feedback as we continually seek to improve. We would love the opportunity to welcome you back ... read more
Nice Just in town for baseball so it was nice clean place to shower and sleep maybe in room 8 hours total
Business response:
Shellie, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad you were pleased with our well-kept accommodations and that you had a good night's rest in our comfortable beds. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Just the clean basics Room very clean smelled nice. Mini kitchen clean but nothing included for dishes pots etc. Breakfast included consisted of coffee and few snacks which were gone quickly after put out at 5:00 am. If just wanting clean room and bed/shower OK.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know you were overall satisfied with your stay with us. However, we are sorry for not meeting all of your expectations. Kindly know to ensure the cleanliness of kitchenware upon check-in it is kept at the front desk and are always available upon request. It was a pleasure serving you, and we hope to see you again the next time you are in this area. Sincerely, Hotel Management
Good location
Didn't like there was no breakfast. Otherwise great.
Business response:
Darren, thank you for rating your experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. However, we regret any disappointment you had with our breakfast and that it did not meet your expectations. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho
How is Extended Stay America - Albuquerque - Rio Rancho rated?
Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,182 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho open?
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.