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Extended Stay America - Albuquerque - Rio Rancho

4.2
  • Other
  • Rio Rancho, NM

About this business

Other

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,182 reviews
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Anonymous 
3 years ago
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Anonymous 
3 years ago

No coffee or little breakfast, no utensils in the kitchen? 

Anonymous's profile image
Anonymous 
3 years ago

Business response:

Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management 

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Anonymous 
3 years ago

I stayed a week, and to be honest it was one of the best weeks ive had. The staff was great, the property was amazing, every morning walking out to a great view of the mountains it was spectacular 

Business response:

Thank you for the excellent review of Extended Stay America. We are pleased to know how much you enjoyed the service provided by our staff. Our breathtaking views of the mountains are truly spectacular, and we love that this helped to make your stay memorable. It was our pleasure hosting you, and we look forward to doing so again on your next visit to Albuquerque. Sincerely, Hotel Management 

Cindy's profile image
4 years ago
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Anonymous 
4 years ago

Unkempt looking- trash was not emptied regularly Elevator was dirty No explanation of how you needed to go to desk for towels- no service in rooms- no sheets changed 

Business response:

On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with the head of our Housekeeping Department and housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management 

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Anonymous 
4 years ago

The rooms were really nice for what it’s worth. 

Business response:

Thank you for selecting Extended Stay America and sharing your review. It was a pleasure to know your well-appointed suite helped you have a relaxing stay which made you feel you received good value. Your gracious rating is highly appreciated, and we look forward to serving you again. Sincerely, Hotel Management 

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Anonymous 
4 years ago

They have nice employees and clean rooms 

Rolanda's profile image
Rolanda 
4 years ago

Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho

How is Extended Stay America - Albuquerque - Rio Rancho rated?

Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,182 reviews. 

When is Extended Stay America - Albuquerque - Rio Rancho open?

Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.