This profile has been claimed by the business owner or representative.
Extended Stay America - Albuquerque - Rio Rancho
- Other
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Unkempt looking- trash was not emptied regularly Elevator was dirty No explanation of how you needed to go to desk for towels- no service in rooms- no sheets changed
Business response:
On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with the head of our Housekeeping Department and housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
The rooms were really nice for what it’s worth.
Business response:
Thank you for selecting Extended Stay America and sharing your review. It was a pleasure to know your well-appointed suite helped you have a relaxing stay which made you feel you received good value. Your gracious rating is highly appreciated, and we look forward to serving you again. Sincerely, Hotel Management
They have nice employees and clean rooms
Hidden away very quiet and compforting just need a little more parking
Business response:
Thank you for your excellent review of Extended Stay America. We are glad you were pleased with our comfortable accommodations and that our location worked well for you. We appreciate your feedback and we look forward to welcoming you back soon. Sincerely, Hotel Management
We stay here often.
Not too bad for the price Pretty good, very basic cable channels, not a good variety, soap was cheap, towels were very rough
Business response:
Adam, thank you for sparing some time to review Extended Stay America. We are delighted to know you had an overall comfortable stay and that you were satisfied with our services. We will discuss your comments about the cable channels and towels with the appropriate individuals. Your rating is appreciated, and we look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho
How is Extended Stay America - Albuquerque - Rio Rancho rated?
Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,167 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho open?
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.