This profile has been claimed by the business owner or representative.
Extended Stay America - Albuquerque - Rio Rancho
- Other
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Debatable Stay Check in wasn’t too smooth. Gentleman claiming to be newly hired GM didn’t know how to work computer. Room was clean but not too many pillows for two people. “GM” took up two parking spaces when he parked his large truck. Dog barking late at night front desk wouldn’t answer, had to go down there, finally stopped after two hours.
Business response:
Brianna, thank you for sharing your feedback. While we are glad you liked your clean suite, we apologize for the unsatisfactory service you experienced at check-in. We also regret the inconvenience you had due to the disturbance caused by the barking of the dog and that our associates did not answer your call. We will review this with our front office team to be more diligent. Your rating is appreciated, and we hope to provide you with a better stay in the future Sincerely, Hotel Management
This was the first time staying at this location and it was a excellent experience and highly recommended
Business response:
Thank you for the glowing review of Extended Stay America and for recommending us to future travelers. It's a pleasure to know you had a great stay with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The property was clean, although dated and worn. The staff was friendly and helpful. Our room was quiet and the bed was comfortable. Overall, it was a good place to stay.
Business response:
Thank you for being our guest at Extended Stay America. It's a pleasure to know you liked our clean and comfortable accommodations as well as our courteous associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
No coffee or little breakfast, no utensils in the kitchen?
Business response:
Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
I stayed a week, and to be honest it was one of the best weeks ive had. The staff was great, the property was amazing, every morning walking out to a great view of the mountains it was spectacular
Business response:
Thank you for the excellent review of Extended Stay America. We are pleased to know how much you enjoyed the service provided by our staff. Our breathtaking views of the mountains are truly spectacular, and we love that this helped to make your stay memorable. It was our pleasure hosting you, and we look forward to doing so again on your next visit to Albuquerque. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho
How is Extended Stay America - Albuquerque - Rio Rancho rated?
Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,167 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho open?
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.