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Extended Stay America - Albuquerque - Rio Rancho
- Other
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was great! Can’t wait to go back!!! All Business of course
Business response:
Thank you for your gracious review. We are delighted to know you loved each and every aspect of our hotel. We appreciate your feedback and look forward to welcoming you back soon to Extended Stay America. Sincerely, Hotel Management
No Other Choice Basic hotel with apartment sized fridge, hot plate and microwave. The room seemed clean, but the hotel is grungy and the amount of people just sitting in the parking lot with chairs drinking beer and hanging around our truck made me a little uneasy. There really wasn't another choice, so this hotel worked for my needs this time. You won't catch me booking this hotel again.
Business response:
Michael, thank you for choosing our hotel and for your feedback. Our goal is to provide a great experience for our guests with clean, comfortable, and well-maintained rooms and excellent service, all in a safe environment. Our entire team is dedicated to ensuring a positive experience for our guests, so we appreciate you sharing your concerns and will take the necessary steps to improve our future guest experience. If there is anything we could have done to improve your experience, please let us know. Thank you again for you... read more
Friendly service
Business response:
Laurie, thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
Loved the small kitchen. Have never stayed at an Extended Stay hotel because I always thought it was for people staying a week or longer. Did not need all the amenities but glad to know for the future what to expect. Clean and property was in a safe area. Close to everything.
Business response:
It was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review. It's great to hear you enjoyed our well-maintained property, great location and the kitchenette in your room. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Convenient to have a kitchen and dishes etc. Facility is clean and conveniently located for NW Albuquerque and Rio Rancho.
Business response:
Thank you for your stay at Extended Stay America. We are glad you liked our well-kept property and kitchenette. We are also delighted to hear our convenient location close to NW Albuquerque and Rio Rancho was perfect for your needs. Thank you once more for reviewing us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Michelle, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
not so great experience The hotel needs to be remodeled. It is worn out and not as nice as the other one that is close to it in Rio Rancho. The second night we were there, a power transformer blew up in the middle of the night and knocked all of the power out. We didn't have any power until around 10am later that morning which meant that our food in the fridge was spoiled and there was no way for me to blow dry and flat iron my hair which was very inconvenient. We were going to see my father-in-law at the hospital so we need... read more
Business response:
Thank you for staying at our hotel while you were here to visit your father-in-law. We were sorry to read that your stay was overshadowed by the power outage that took place. Our maintenance team worked diligently to get the power restored as soon as possible. We understand your frustration and regret the inconvenience caused. We hope you will consider and will give us the chance to serve you better in the future. Sincerely, Hotel Management
Dirty facility but staff friendliness made it ok. Room and facility a little dirty. Staff was very nice and helpful
Business response:
Thank you for taking the time to comment on your stay. We are glad to read you had an overall satisfactory visit and liked our service. However, we are sorry you had a housekeeping service issues. Our goal is avoid all mistakes. We will be working with our team to ensure this does not happen again. We appreciate that you brought it to our attention and hope to have the opportunity to better your impression of us when you return to our area. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho
How is Extended Stay America - Albuquerque - Rio Rancho rated?
Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,167 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho open?
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.