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Extended Stay America - Albuquerque - Rio Rancho

4.2
  • Other
  • Rio Rancho, NM

About this business

Other

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,167 reviews
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Elizabeth's profile image
Elizabeth 
7 years ago

Great hotel for price Place was convenient and price was awesome. Clean and great friendly staff 

Business response:

Elizabeth, thanks for including Extended Stay America in your travel plans. We are thrilled to know all went great during your stay and that you were very much impressed with the great value we offer. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Mari's profile image
7 years ago

Convenient Location I stayed two nights while on business in Rio Rancho. While the location may seem a bit out of the way, it's actually very conveniently located to shopping, restaurants and business in Rio Rancho and the Cottonwood area. I stayed here many years ago and the hotel has definitely been upgraded since then. It's very clean, has a kitchenette and was comfortable. It is also a very safe location, important because I frequently travel solo. 

Business response:

Thank you for returning to Extended Stay America. We are pleased to read our location was ideal for your needs and that you liked our fully-equipped kitchenette. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Mary Frances's profile image
Mary Frances 
7 years ago

Business response:

Thank you for sharing your wonderful rating. It was a pleasure hosting you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

PJ's profile image
7 years ago

Quiet room near family. The room was clean and very comfortable. The staff was very friendly and helpful. You had to ask for kitchen supplies, but I felt that was wise and cost efficient. A great stay. 

Business response:

Thank you for staying at Extended Stay America. We are delighted to read your well-appointed room was perfect for your needs and that you were impressed with our courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

jd's profile image
7 years ago

good location close to large mall and restaurants room has full kitchen plus microwave and fridge. All cabinets are BARE....no dishes or utensils. Would be nice if it least had a coffee pot! They do have coffee in lobby and limited amount of muffins and trail mix bars 

Business response:

Thanks for being our guest at Extended Stay America. We are delighted to read you found us to be a good value and liked your well-appointed room. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Thank you for all of your great feedback, and we look forward to your next stay! Sincerely, Hotel Management 

Miranda's profile image
Miranda 
7 years ago

Fed up Room is way smaller than pictured. Our sink didn't drain and there was no one to fix it. We had to change rooms after a long day. Kitchen didn't have supplies in there as pictured. We had to ask for EVERY little thing. 2nd night the 2nd floor smelt like fish all night. That couldn't fix that smell either/ 

Business response:

Miranda, I sincerely apologize and regret for the inconvenience you encountered in your room and for the odor issue as well. I would like to inform you that for ensuring cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk. I apologize again if this wasn’t conveyed to you. The rest of the feedback is noted and shared with our maintenance and housekeeping teams to ensure they provide better future guest experience moving forward. We would like to regain your trus... read more

Anonymous's profile image
Anonymous 
7 years ago

Business response:

We appreciate your gracious rating for your stay at the Extended Stay America. It means a lot for us to learn that we were on par of your expectations, and we look forward to your future visit. Sincerely, General Manager 

donald e's profile image
donald e 
7 years ago

A/C old and couldn't cool room 

Business response:

Donald, thank you for providing your feedback of your stay at Extended Stay America. We're happy to know overall you had a comfortable time, but we're sorry for the inconvenience you had with the air conditioning in the room. Your concern has been shared with the maintenance team to ensure its immediate rectification. We value your business and hope you will see us again soon. Sincerely, General Manager 

Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho

How is Extended Stay America - Albuquerque - Rio Rancho rated?

Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,167 reviews. 

When is Extended Stay America - Albuquerque - Rio Rancho open?

Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.