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Extended Stay America - Albuquerque - Rio Rancho
- Other
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice , quiet and clean. It was centrally located and safe and secure.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our well-kept property and convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Everything was perfect and comfortable , will definit come again, only thing wrong was the tv was analog with an HD tv
Business response:
Thanks for making Extended Stay America a part of your travel plans. We are glad to know your stay with us was enjoyable with us. It was a pleasure hosting you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Spo happy nice and clean
Business response:
Many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Needed a room for early hospital visit at Pres. Nice hotel. A little aged but not bad. Room was large with kitchen. Beds were ok. Could use a facelift in the room. Price ad for $58. But that is one person one bed. I paid $84 including taxes. Still not too bad for the area.
Business response:
Janet, thank you for being our guest at Extended Stay America. We are pleased you were overall satisfied with your stay and that you liked the kitchenette in your room. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
I think I prefer the other hotel off of main road, Location of hotel was hard to find, front desk clerk wasn't friendly at the hotel. Was assigned room w/ drape partly hanging. No dishes in room when hotel is advertised with kitchenette. No breakfast.
Business response:
Louise, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to provide a more wonderful experience for every guest entering our doors. Thank you again for your candid feedback as this helps us to improve the experience for future guests. Sincere... read more
I paid for and asked for one room with Queen bed and when I arrived, the person behind the desk said we have a room with 2 beds reserved for you. I said well thats not what I reserved and he said well we don't have a room at the moment with one Queen bed. He said when I made the reservation they didn't have what I wanted and didn't want to tell me so they set the reservation anyways. This statement can not be true cause my friend reserved her room at least 6 hours later then I did and reserved one room with one Queen bed, gu... read more
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit and that our location was perfect for your visit. However, we are sorry for the issues you had while being here and regret the inconvenience it caused. Your concerns have been shared with our team, and we will work to ensure this was an isolated event. We hope you will give us a chance to make a better impression on a future visit. Sincerely, Hotel Management
Nice place to stay Room could've been cleaner but overall stay was good. Staff was friendly and courteous.
Business response:
Shawn, thanks for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay and liked our attentive service. Your feedback will be shared with our housekeeping team. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
I was surprised that they did not have hair dryers in the room and when I asked for one from the desk, it took over a day for them to have one. It has been so many years that every motel I have used has furnished hairdryers that I no longer take one along.
Business response:
Linda, thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho
How is Extended Stay America - Albuquerque - Rio Rancho rated?
Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,167 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho open?
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.