This profile has been claimed by the business owner or representative.
Extended Stay America - Albuquerque - Rio Rancho
- Other
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quiet room near family. The room was clean and very comfortable. The staff was very friendly and helpful. You had to ask for kitchen supplies, but I felt that was wise and cost efficient. A great stay.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read your well-appointed room was perfect for your needs and that you were impressed with our courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
good location close to large mall and restaurants room has full kitchen plus microwave and fridge. All cabinets are BARE....no dishes or utensils. Would be nice if it least had a coffee pot! They do have coffee in lobby and limited amount of muffins and trail mix bars
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you found us to be a good value and liked your well-appointed room. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Thank you for all of your great feedback, and we look forward to your next stay! Sincerely, Hotel Management
Fed up Room is way smaller than pictured. Our sink didn't drain and there was no one to fix it. We had to change rooms after a long day. Kitchen didn't have supplies in there as pictured. We had to ask for EVERY little thing. 2nd night the 2nd floor smelt like fish all night. That couldn't fix that smell either/
Business response:
Miranda, I sincerely apologize and regret for the inconvenience you encountered in your room and for the odor issue as well. I would like to inform you that for ensuring cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk. I apologize again if this wasn’t conveyed to you. The rest of the feedback is noted and shared with our maintenance and housekeeping teams to ensure they provide better future guest experience moving forward. We would like to regain your trus... read more
Business response:
We appreciate your gracious rating for your stay at the Extended Stay America. It means a lot for us to learn that we were on par of your expectations, and we look forward to your future visit. Sincerely, General Manager
A/C old and couldn't cool room
Business response:
Donald, thank you for providing your feedback of your stay at Extended Stay America. We're happy to know overall you had a comfortable time, but we're sorry for the inconvenience you had with the air conditioning in the room. Your concern has been shared with the maintenance team to ensure its immediate rectification. We value your business and hope you will see us again soon. Sincerely, General Manager
Good price for our needs Priced well for what we needed. We were able to book immediately & quickly. Staff was friendly & accommodating. Not fancy but pleasant & comfortable. Location was perfect.
Business response:
Thank you for your nice review of Extended Stay America. We are glad to know you were pleased not only with our attentive staff and the convenient location, but also with the great value we offer for the price. We hope to welcome you again whenever your travels bring you back here. Sincerely, General Manager
Great affordable place for business trips I'm not a fan of smelling dogs in hotel rooms which was only downfall. Our bathroom smelled like wet dog. But if youre there for business it's great. Clean and comfy. Grab and go breakfast was a bit misleading it's a muffin or granola bar and coffee. There's no pool or fitness center it's just a basic free parking, clean, quiet, free Wi-Fi type of place to lay your head. But for business it worked.
Business response:
Mindy, thank you for taking the time to review your experience at Extended Stay America. We are glad that you liked our affordable rates, parking facility and your well-appointed room. However, we are sorry if any inconvenience was caused to you while you were here. It was our pleasure serving you, we hope to have you back with us soon. Sincerely, General Manager
Muy bien Excelente
Business response:
Hugo, thank you for staying at Extended Stay America. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Rodolfo, thank you for sharing your 5-star rating. We appreciate you choosing our hotel. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho
How is Extended Stay America - Albuquerque - Rio Rancho rated?
Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,182 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho open?
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.