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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff, great Stay.. clean and comfortable
Room was clean and in good condition. Staff was courteous. However, I had to check out earlier than I had booked and the hotel receptionist said that Expedia would have to refund me and that I should call Expedia. Expedia said that that the hotel had to reimburse me. So, I left upset because I don’t know who is right and feared I would not get a refund at all.
Business response:
Dear Guest, We want to express our gratitude for sharing your review. We sincerely apologize for the inconveniences you experienced during your time with us. Your feedback is invaluable, and we are committed to sharing these issues with our team to ensure a more pleasant experience for all our guests. If your reservation was made through a third-party prepaid booking site, please direct any financial inquiries or billing concerns to them. They will be better equipped to assist you with the resolution. Should you need any fur... read more
Quick check in, nice staff, and clean room.
Business response:
Dear Guest, Thank you for your kind words! We are delighted to hear that you had such a positive experience with our check-in service and that the service provided by our team exceeded your expectations. We are also pleased to know that you appreciated our clean rooms, and it's always rewarding to know that our efforts have made a difference in your stay. On behalf of everyone here at Extended Stay America, we invite you to stay with us again! Sincerely, Hotel Management
Super friendly staff! Always clean! We have stayed here three or more times!
Very nice front desk person, she was fantastic and made the visit great from start(2:45 1/27), very large clean room. Nice stay
Business response:
Dear Guest, A friendly and helpful team member can truly make a stay memorable, and we are thrilled that this made such a positive impression. Thank you for choosing Extended Stay America and for sharing your experience. We are glad the spacious and well-kept accommodations added to your visit. Your kind feedback is greatly appreciated, and we look forward to welcoming you back for another comfortable and enjoyable stay in the future. Sincerely, Hotel Management
Breakfast is included but not real breakfast. Coffee and chocolate or blueberry muffin. The room is ok. Staffing is excellent!
Business response:
Dear Guest, We appreciate you being our guest and leaving your valuable comments. We know how important it is to start your day with a good breakfast; therefore, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. Thank you for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
clean room
The rooms feel very cold and unwelcoming. The hotel itself doesn’t offer much other then location convenience. The free continental breakfast has got to be the saddest display that I’ve ever seen. Don’t even waste your time going down for the coffee. I’d only stay again if I was desperate and without any other options.
Business response:
Dear Guest, We appreciate you sharing your thoughts and are glad the location was convenient for your needs. At Extended Stay America, we value feedback as it helps us better understand guest experiences and explore ways to improve comfort and amenities. Your comments regarding the breakfast and overall atmosphere have been noted, and we hope to have the opportunity in the future to provide a more enjoyable and welcoming stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 3.3 star rating with 2,044 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.