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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Todd, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
OK The price kept changing in the 3 days we stayed. Front of a drawer was missing in the bathroom, a bra was in the drawer of the dresser drawer, the plug on the utilities wall did not work, I had to bring the coffee pot to the room myself, crumbs on the carpet, the grab and go breakfast was a bit minimal. Otherwise, it was ok.
Business response:
Thank you for your feedback. We are sorry for not meeting your expectations and for the inconvenience it caused. We have shared your feedback with our team in an effort to improve our service and facilities moving forward. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Ok Wasnt awful, just not as nice of a place as I was hoping. Pictures are deceiving.
Business response:
We appreciate you choosing our hotel and for providing your review. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
A Nice Weekend in ABQ Everything was great. You could tell that the property was a little older, but freshly remodeled / painted etc. The staff was helpful, and professional in all dealings.
Business response:
Paul, thank you for the wonderful review of Extended Stay America. We are thrilled to read you loved our newly remodelled property and were impressed with the service provided by our courteous associates. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Rooms were very dark. TV didn’t work well. There was still trash and dirty clothes under the beds and couches from previous tenants. My children and I weren’t to comfortable.
Business response:
Thank you for being our guest. We are happy to know you had an overall good stay with us, but we apologize for the cleanliness issues you encountered in your room. We have taken a note of your feedback and have discussed it with our housekeeping team to make sure they do a deep cleaning so that no future guest experiences the same. We hope you will give us another opportunity to have you as our guest, and we are confident we can replace this experience with a positive one. Sincerely, Hotel Management
Mediocre Was unimpressive, clean but no wash clothes, only hand towels and bath towels. One tiny tube of shampoo, no conditioner. No office center to print out anything. Then got charged for “incidentals” and had to make phone calls to get that corrected. Was cheap for a reason I guess
Business response:
Thank you for choosing us for your stay. We are happy to know your overall stay was enjoyable, but we are sorry we missed meeting some of your expectations. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to provide a more wonderful experience for every guest entering our doors. We hope you will choose us again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Business response:
Lawrence, thank you for your nice rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Service I can say the service was really good!! Rooms were clean, and all in all I would defantly go back here again!
Business response:
Brian, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Location convenient everything is close by Although the rooms are non-smoking our room smelled like someone had just smoked a pack of cigarettes. The furniture was dirty, the kitchen hadn't been cleaned in a while, and the entire room smelled. We asked for an air freshener and were given a Fabreeze spray bottle to "refresh" the room which by the way didn't work. The "free breakfast" was nothing more that coffee and prepacked muffins.
Business response:
Manuel, thanks for taking the time to review our hotel. We are glad to read you had an overall pleasant visit and liked our location. however, we apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Also, our front desk is staffed 24 hours a day so we would have been happy to move you to another room if you had alerted us. We appreciate your business and hope to have the opportunity to provide you with a better stay in th... read more
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 4.2 star rating with 979 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.