Extended Stay America - Amarillo - West

Business response:

Dear John, Thank you for your lovely review of our Extended Stay America. It is good to know you have a good time here. However, we are sorry for the disappointment you had with the amenities. Your remarks are greatly appreciated and shared with our concerned team for further improvement. We look forward to your return visit.Sincerely,Hotel Management 

Business response:

Dear John, Thank you for staying with us and for your review. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression. However, it is disappointing that we could not provide you a more pleasant stay. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area.Sincerely,Hotel Management 

Business response:

Thank you so much for your kind words, we do our best to make sure each and every one of our guests feel comfortable and welcomed at a manageable price! 

Business response:

Dear Richard, Thank you for selecting Extended Stay America for your recent stay in Amarillo and for sharing your review. We are also pleased you loved our location, close to several eateries in the area and away from the interstate. It was a pleasure hosting you, and we do hope to see you again soon.Sincerely,Hotel Management