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Extended Stay America - Amarillo - West
- Hotels
- Amarillo, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Cinema Dr., Amarillo, TX, 79124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Hello Michael, thank you so much for leaving us such a positive review. I will make sure to share this with our staff. Please let us know if there is anything else we can do for you. Thank you.
Area for dogs was dirty and unkept. lots of cigarettes and trash everywhere
Business response:
Dear Baylee, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring cleanliness to all guests, and we will ensure this is addressed appropriately. We hope you will return on your next visit to the area so we can show you our commitment to outstanding experiences. Thank you again for your feedback. Sincerely,Hotel Management
Was a safe place to stay easy to find
Business response:
Dear Justine,Thank you so much for your feedback. We hope you stay with us again.
Property was nice, one of the double rooms looked old and worn out. We changed to a single room and it was better. Wood flooring. The only thing looked old was the stove top. There were no dishes in the room. I worked for this company years ago as a manager and all the kitchen supplies were in the room prior to checking in. The halls were dark and only one elevator to use. Otherwise, bed was comfortable. We were there for 4 nights taking our boys to school at WT! We will definitely use them again.
Business response:
Dear Antionette, Thank you for giving us your feedback and giving us a kind review. We can't wait to have you as our guests again. Until then, safe travels!
DON'T BOOK WITH EXPEDIA !!!!! YOU HAVE BEEN WARNED So the issue wasn't the Hotel itself .... The Issue is Expedia.. we booked through them and they will allow you to book even if there are no rooms. Available. After a long driving trip to get to the place you're going and have to sleep in your car because they are over booked is ridiculous.
Business response:
Dear Me'Cha, Thank you very much for choosing our hotel during your recent visit to the area. We are disappointed to learn about the challenges you experienced with your reservation. We want every guest to know how important they are to us and that outstanding hospitality is our number one goal; therefore, we apologize this was not your experience. We will address this to ensure it is not repeated, and we greatly appreciate you taking the time to let us know.It would be our pleasure to welcome you back the next time you retu... read more
No frills Needs some work but ok for the price
Business response:
Dear Donalda, Thank you for your stay at Extended Stay America and for providing your feedback. In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Therefore, we sincerely thank you for sharing your observations about the frills. Your comments will be addressed appropriately as we continuously improve. Thank you for choosing us, and we hope to have the opportunity to host you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Amarillo - West
How is Extended Stay America - Amarillo - West rated?
Extended Stay America - Amarillo - West has a 4.2 star rating with 1,143 reviews.
When is Extended Stay America - Amarillo - West open?
Extended Stay America - Amarillo - West is open now. It will close tomorrow at 12:00 a.m.